[Resolved] Airtel — Letter given to airtel for deduction internet | |||
Respected Sir / Madam, I undersign Harishchandra Patil having sim card converted from BPL LOOP MOBILE (Mobile no. [protected]). I had received 1st bill Rs. 265.11 apart from that Rs. 200 is charge about Internet charges. After complaining it is deducted from Rs. 265.11. I paid the same. During the first bill they promised me they would not charge again but they didn't, again in second bill I faced the same issue in next bill. I received a bill no.[protected] dtd. 06.12.14 of Rs.343.82 including Internet charges (which is not used by me) Several times I requested them again and again regd. the not uses of internet & request to deduct the internet charge, I will pay entire balance amount of the bill Rs. 143.82. Then without any informing me they closed/cut off my mobile network, which very disappointed me. I was having your 3 nos. of Airtel. Yesterday I received email for payment of Rs. 592.09/-(showing outstanding amount). Kindly let me know what should I do? Kindly deduct my charges (which is not used by me) from the bill. I want an earliest reply from your end and my issue should be solved, waiting for your earliest reply. Regards, Harish Patil Was this information helpful? | |||
Jan 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 13, 2015 Airtel Customer Care's response Dear Mr. Patil, This is with reference to your post dated 12 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment