[Resolved]  Airtel — Making calls

Address:

600040

I just ported from Vodafone to Airtel Prepaid recently. I usually maintain a balance of around Rs.100 and top up once it reaches Rs.5. The issue is, when my balance reaches Rs.10 and below and I'm making a call I hear a long strip of recorded message asking me to take advance talk time of Rs.10. It's read out both in English and the regional language and only after this message ends, my call starts connecting to the other end. That's completely annoying when there's an emergency and I'm making a very urgent call. This was not an issue with Vodafone. My call connected instantly after dialing when I had Vodafone. Sorry Airtel, I'm going back to Vodafone. Kindly look into the issue and please do the needful if you don't wish to lose your valuable customers. Thanking you!