Airtel — mnp accepted but not activated

Address:

Bellary, Karnataka, 583101

Sir,
I have opted mnp from bsnl ([protected]) prepaid to airtel prepaid on 14th january 2018 through biometric, bsnl sim deactivate on 15th and airtel sim got signal but not activated and if i try to call it is routing to televerification and telling documents not updated. I have complainted with airtel (Ref[protected] but no use. Please help me in this regard. My contact number is: [protected]

Thanks,
Nageswar rao gundu.