[Resolved] Airtel — MNP number got barred saying "There is a due of Rs 92 in airtel account" | |||||
I was an Airtel postpaid customer which I have ported to BSNL prepaid two months back. Before the number got ported I have cleared all the pending and started using BSNL. Suddenly last week my BSNL calls got barred and when I contacted BSNL customer care they said that there is a bill due of Rs.92 in my old Airtel account. But when I contacted Airtel customercare they said that I don't have any pending bill and my dues is just 1paisa. But BSNL is saying that they need a letter from airtel. But Airtel is not ready to send out a mail. Don't know what to do here... My number is [protected] Was this information helpful? | |||||
Apr 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 03, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 2 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 05, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 2 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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