Airtel — Mnp porting

Address:Thiruvananthapuram, Kerala, 695582

For porting my vodafone number [protected] from postpaid to prepaid, I have submitted of my proof on (29/082015 vl126183 second proof received 18/10/2015 vl137612 ) due to some reason my proof got rejected So i had submitted the proof again it passes about 3 months and there were no action on my request . so i have enquired the customer care office at airtel kazhakuttam Then they are some reasons and informed again my proof got rejected .So am requesting you to either take action on my request other wise return back my id proof which i had submitted . If any of these are not done, i may be forced to complaint against your authority in the consumer court excepting your favorable action. Your reply doesn''t look like responsible.For this porting I have suffered the below mentioned loss. My 6 days salary of 700 rupees.2 photo and id proof cost rupees 100 and I have paid last 3 month bill of 1800 rupees.You have to pay this money.Otherwise I will move legally.I am remebering you that all these happened only because of your irresponsibility. no one from your side has contacted us even after sending these mails i want the refund for the payment i have done for porting my connection, already a petition has been Filed against this matter the service from your side is completely inefficient, you guys don''t even clearly check what the complaint i have told, the replies you gave are not even close to what i asked, The current service provider told there is no need for contacting them for porting to airtel I need no more services from your side, i only require my refund and copy of the proof i send to you, i definitely need my proof and cash or else the expense that costed me for taking these copes.
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Dear Customer,

This is with reference to your post dated 2 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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The complaint we have already registered is still pending kindly do the needful

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