[Resolved] Airtel — (MNP) Porting Charges Vodafone prepaid to Airtel prepaid charged 100 rupees

Arun Y

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500028

I have ported the mobile number([protected]) from Vodafone prepaid to Airtel prepaid today(11-Mar-2017) and I went to Airtel store at Mehdipatnam they have given the new SIM and charged 100 rupees. I asked him about the charges they said these are porting charges . I later known that its free of cost they are providing the new sim and MNP. Please take proper action on this and how can the customer know what are charges they should pay and receipts are not providing.

Airtel Store Address:
D.NO.12-2-790/G/3 RETI BOWLI NEAR KINGS FURNITUREMEHDIPATNAM MAIN ROAD

Thanks,
Arun

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Apr 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Airtel Customer Care's response Dear Arun,

This is with reference to your post dated 11 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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