Airtel — mnp request stuck

Address:

560102

I submitted my mnp in an airtel bangalore store for porting from vodafone kolkata post paid number [protected] on the oct 27th. Airtel says all documents are accepted in their system still it shows it's waiting for mnp. It's been more than two weeks now. I've also opened a ticket 81065939 with airtel mnp helpdesk. No progress so far. My vodafone balance is fully cleared still mnp isn't happening.