Airtel — Mobile bill exceed

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	AIRTEL.IN

Please consider it as an emergency . I got a bill for my airtel postpaid no. [protected] for an amount of Rs:1359 INR, I have been trying to contact your customer care centre for the last two weeks. I didn't get any response from your side. The only answer I'm getting is your server is down. I checked my bill and found that the amount billed is for my internet usage. I'm using your airtel network last 5 year as a prepaid connection but now i was changed my mind & switched into postpaid network i took a Rs-599 rentle plan and another number with Rs-199 ( [protected] ) . your customer Executive gave me suggestion to use the My airtel Apps & how to check your daily data & services by it so i installed it .but your company don"t need postpaid customer i felt like that, now problem is started i have got too much bed expirence by your service & apps .i used 1.2 GB Data on 21 DEC 2015, and your apps also shown 1.2 GB Data, but when i have used 50-60mb data for updation my apps since 22 dec 2015 still your apps shown 1.2 GB Data so it"s not my mistake or your apps fault. i know what is data charges If i used 1.3 GB Data with my rentel plan so why I exceed 4G DATA which will be pay by me as high charges .I cannot pay this huge amount without any specific reason.it"s your Apps faults why i pay for it. i get already complaint with your customer care but your side ain"t any kind of solution. when i reached at your airtel store which is newly open in NAVYUG market at GHAZIABAD U.P so A men suggested to me you can PORT your number sir, i will not help you . what the pethtic services by you serve to customer . Is this AIRTEL COMPANY. if you want to disconnect my number so i ll happy for it .but you will lose too many customer by these feedbeck. i will suggest to my fnds & family don"t move in postpaid network & also i ll follow legal action with your company it"s the totally faults by your employee & apps. The only wrong suggestions by your company executives . I taken is I chose your postpaid network. but now i felt i was wrong i was happy with my prepaid service The same kind of mistakes happened previously from your side with my friend he switched the company network into VODAFONE And i spoken to your official and they helped me to sort out the issue. Now the officials not allowing me to talk to their superior officer. I believe this is your business tricks to cheat the customers. So after a long thought I decided to move to Consumer court for the justice.. I'm waiting for your response. I'm pretty confident that I can prove my side . I recorded all my data usage count. Waiting for your replay or else MY MESSAGES COMPLAINT - ( Reference no. 67039406 for your airtel mobile has been registered on 02-JAN-2016 16:19. The same will be closed in next 2 days. For status update, SMS SR (ref. no.) to 121 ) REPLY BY YOUR SIDE - ( Update: Reference no. 67039406 regarding Usage and rentals -Dispute Others: The complaint has been resolved. As per our records, the charges levied in your airtel mobile bill are valid. If you are not satisfied with the resolution, contact Appellate. For details, visit Contact Us page at www.airtel.in ). MY FAMILY POSTPAID NO 1- DEEPAK KUMAR - [protected] 2-LAKHVINDER SINGH - [protected] 3-MANISH KUMAR - [protected] AIRTEL DTH [protected] [protected] [protected] Thanks, Regards :- Deepak kumar [protected], [protected]