[Resolved]  Airtel — mobile no portability of [protected]

Address:

Lucknow, Uttar Pradesh

Sir, I received a promotional call from Airtel regarding postpaid mobile connections sometimes around 26.09.14 to which I asked for porting of my pre-paid connection of Vodafone to post-paid connection of Airtel.In response, I received call from Mr. Ashish( mob.no.[protected]) on 27.09.14. One person with Airtel logo bearing shirt visited my residence on 27.09.14, filled airtel plan form, charged Rs.250/- towards activation charges, issued receipt no. 96477and delivered a blank sim no.[protected].He asked me to send SMS to 1900 reading PORT [protected] which I did. I received Unique Porting Code VE637788 promptly.On 28.09.14, address verification was done.There after, somebody came and handed over another sim card telling me that prevoous sim was wrongly given. Since above date, status of my mob. no.is not known. I made several calls to Mr. Ashish from my another airtel no. [protected] for knowing the status. Every time he assures me of reverting to me on my above no. but forgets. Incidentally, I called customer care of VODAFONE today. She told me to ask Airtel customer care to contact her. I in turn requested Mr. Ashish to contact Vodafone customer care. May I also tell you that Vodafone sim is still active. I bothered you to please intervene and set the things resolved immediately. A K SEN