Airtel — Mobile no still not activated during given request for post to pre.

Address:

New Delhi, Delhi, 110044

Airtel — still sim not activate when post to pre request given

6 reviews
Rr rroushansri on aug 2, 2016 mark as resolved

I had given request to airtel kalkaji new delhi outlet on 22 june 2016 for post to pre. Ms suman was the advisor, she had given me one pre paid sim (8991101sos06944s961u) that was corrupted that she told when i visited after one week. She replaced my sim[protected]u) but that sim does not have network.
Today i again visit the same outlet one these told me my no is active so again he replaced my sim[protected]u) and told wait for 5hrs but still my no is not activate.
Everyone given wrong commitment. I want my no should start otherwise i will take some serious action.


Complaint status
[aug 02, 2016] airtel customer support has been notified about the posted complaint.

Update complaint

Post your update to complaint here.
Submit
Complaint comments 5 comments updated: aug 6, 2016 share0tweet0share0
Comments
Airtel customer careverified user on aug 3, 2016 verified support

Dear customer,

This is with reference to your post, dated 2 august 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel. [protected]@airtel.Com

Regards,

Akanksha singh
Airtel presence (Airtel customer, service team)
Bharti airtel ltd
Airtel. [protected]@airtel.Com

Connect with us 24x7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Reply
Airtel customer careverified user on aug 5, 2016 verified support

Dear customer,

This is with reference to your post, dated 2 august 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel. [protected]@airtel.Com

Regards
Akanksha singh
Airtel presence (Airtel customer service team)
Bharti airtel ltd.
Airtel. [protected]@airtel.Com

Connect with us 24x7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Reply
Complainant's reply, 1 minutes ago
Dear akanksha,

It's request you to plz start my no as soon as possible.
My alternate mobile no is [protected].
Airtel account no. [protected] of airtel no is [protected].

Regards
Rakesh roushan srivastava
[protected].
Complainant's reply, 0 minutes ago
For this i have separate mail to your given mail id from my personal mail id i. E [protected]@gmail.Com
Plz check...

Dear akanksha,

It's request you to plz start my no as soon as possible.
My alternate mobile no is [protected].
Airtel account no. [protected] of airtel no is [protected].

Regards
Rakesh roushan srivastava
[protected].
Rr rroushansri on aug 5, 2016

Dear akanksha,

It's request you to plz start my no as soon as possible.
My alternate mobile no is [protected].
Airtel account no. [protected] of airtel no is [protected].

Regards
Rakesh roushan srivastava
[protected].
Reply
Rr rroushansri on aug 5, 2016

For this i have separate mail to your given mail id from my personal mail id i. E [protected]@gmail.Com
Plz check...

Dear akanksha,

It's request you to plz start my no as soon as possible.
My alternate mobile no is [protected].
Airtel account no. [protected] of airtel no is [protected].

Regards
Rakesh roushan srivastava
[protected].
Reply
Rr rroushansri on aug 6, 2016

Akanksha,

What happened!!!
Is this your way to resolve my request? I have mail you separately as well as by this comment but no response from your side.
So that i am very frustrated with airtel service.

Last request from my side please start my no.

Regards
Rakesh roushan srivastava
[protected]