Airtel — mobile number portability. activation number not working. terrible customer care.

Address:

781024

I have ported my bank number to airtel. And i got the new airtel sim. Moreover, i was supposed to call 59059 once i saw network in the airtel sim and my old sim stopped showing network. But once i called 59059 after i got the network in the airtel sim. It goes on about some services and my number isn't getting activated. Now at this precise moment i have lost network in my old sim which is my number for all official work, which i can't do anymore because it has lost network and the new sim isn't getting activated.
Furthermore, i tried contacting airtel customer care. It is by far one of the most useless and redundant conversation a person can have with a customer care provider.in what world does a customer care service say "contact the bsnl customer care, we can't help you." it would have been better if i just stuck with my old bsnl sim instead of changing to airtel. Atleast they wouldn't refer me to another customer care. (When and if they do pick up their phone)