[Resolved] Airtel — Money deduction and recharge not done | |||
I tried doing recharge from my airtel app on 20th june in the morning. My got deducted and recharge not done. I tried doing it several times and every time my transaction got failed. Money got deducted from my bank account and my recharge is not done yet. I tried reaching customer care via call and email (3times). They havnt replied to my mail. I got call nce and i havent got resolution. I have to take an advance talk time from airtel as my phone balance was nil nor i can use my data pack. More than 600rd got debited from my account. Was this information helpful? | |||
Jul 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 22 June 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 1 Comment | |||
Comments
I tried to recharge my airtel no via debit card. Amt has been reduced from my account but recharge was not done. My no:[protected] tx id :[protected] recharge amt:Rs 197
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