[Resolved]  Airtel — My airtel mobile number in someone else name

Address: 560091
Website: www.airtel.in

I am using the airtel number for almost 10 year now. Today my mobile was lost and i went for a duplicate sim and then the airtel shop people said that my number is in some one else's name? How is this possible? If i dont get back this number my business will be in huge loss.

I need to recover this number immediately. I had submitted all my documents as per government rules 4-5 years back. And had confirmed that its updated with my latest address. But now suddenly to know its in some one else name i am really shocked.
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May 12, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Mar 28, 2017
Updated by Vasantha Nettar
My Airtel Number : [protected]
Alternate number to contact me : [protected]
Verified Support
Mar 28, 2017
Airtel Customer Care's response
Dear Vasantha,

This is with reference to your post, dated 28 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 31, 2017
Airtel Customer Care's response
Dear Vasantha,

This is with reference to your post dated 28 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Mar 31, 2017
Updated by Vasantha Nettar
My Issue is still not resolved. Its been 4 days and my SIM is not active. The data updation issue is from your guys end but you guys are making us suffer like hell. My business has gone down from last 4 days I cant bear any more delay on this.Whoever calls says within 24 hrs. Now its 24 hrs X 4 . I am going for COnsumer court on this issue.

Your airtel office people are saying there is no proper data base maintenance for the year[protected] that is your problem not mine but the pain is for the customer like me. Hell with your service.
 
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