[Resolved]  Airtel — My MNP plan wrong Activated

Address:629161

Hi,
This is Anshio From Kanyakumari Dist
My Number is [protected]
I change the Network from Vodafone to Airtel through Number portability (MNP) the offer came from Airtel side

Offer Details:

349 Plan
1. All India calls unlimited Free
2. Daily 100 SMS National And Local free
3. Per Month 6 GB 4G/3G Date free
so total with tax Rs :402.I need to pay every month like that from Airtel Promotinal call came on Jun 7th from (KLR Global company)

But now the plan was activated wrongly

399 plan was activated without my concern
not only the benefits are not credited to my number which means Data
and i have all the call records from your side.

1.The offer promoted from Airtel
The Agent Name is : Priya
Team leader Name is :Stella

I am Attaching the plan Details which one send from Airtel through my Whats app...
And they said to send 300 Rs for Advance that one also i send through their Account. that amount was reflected to my Air tell App

I have all the evidence what i speak, what they spoke and whats app chats everything

Note:
Pls call me Back I ill explain what the offer they promote...
if you need their voice record i ill send to you...
+4 photos
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Aug 18, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 06 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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