[Resolved] Airtel — My MNP plan wrong Activated | |||
Hi, This is Anshio From Kanyakumari Dist My Number is [protected] I change the Network from Vodafone to Airtel through Number portability (MNP) the offer came from Airtel side Offer Details: 349 Plan 1. All India calls unlimited Free 2. Daily 100 SMS National And Local free 3. Per Month 6 GB 4G/3G Date free so total with tax Rs :402.I need to pay every month like that from Airtel Promotinal call came on Jun 7th from (KLR Global company) But now the plan was activated wrongly 399 plan was activated without my concern not only the benefits are not credited to my number which means Data and i have all the call records from your side. 1.The offer promoted from Airtel The Agent Name is : Priya Team leader Name is :Stella I am Attaching the plan Details which one send from Airtel through my Whats app... And they said to send 300 Rs for Advance that one also i send through their Account. that amount was reflected to my Air tell App I have all the evidence what i speak, what they spoke and whats app chats everything Note: Pls call me Back I ill explain what the offer they promote... if you need their voice record i ill send to you... Was this information helpful? | |||
Aug 18, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 06 July 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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