Airtel — My phone number [protected] is not working

Address:

Delhi

Dear Sir Madam

This is with utmost pain I am writing to Airtel that since last 6 days my issues are not being handled by AIRTEL team properly.

I had ported my number from Vodafone to Airtel in May month. Mobile number is [protected]. Every thing was going on fine. But I got message that Rs 454 is pending for payment at Vodafone.

I went to Vodafone store in CP and made the payment. The outstanding due there shown was Rs 150 which I paid immediately on 8th September 2020. Payment receipt attached for your reference.

However on 16th September my phone got disconnected without any call or reasoning. On enquiring with Airtel they said payment at Vodafone I'd pending. Which I checked at Vodafone and nothing is pending

Your staff at Pusa road Karol bagh especially Saurabh jain and Manish Mishra gave me sim yesterday saying it will start in 4 hours which didn't happen till today.

On asking they were mis handling my parents and talking to them disrespectfully.

I am absolutely gutted and made biggest mistake of my life to change to AIRTEL.

I have been asking if there are any dues I am ready to pay but where do I pay?? No one has that answer too.

Please get my phone number activated or else I will escalate to TRAI and DOT.

Regards
Mohit