[Resolved] Airtel — My SIM [protected] disconnected without any prior advice

Basheer66

Address:

641014

I am working in QATAR. I will return to india 4-5 times yearly . I leave from India on 20th December and I reach Qatar with roaming i receive the SMS i used that facility unfortunately i did not go back to india .I planned to go on 30th APR2016. I did not find the Signal of my AIrtel (i am using Dual SIM mobile).Then I send the message they disconnected the same that's unfair .They should send the pre-alert message before disconnecting the service

Was this information helpful?

No (0)

Yes (0)

Aug 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd