Airtel Complaints & Reviews

I am an Airtel dth member since 4 year, we enjoy all channel of our package but since last couple of month some channel cannot watch so far i complain in airtel company they says that there is no fault from their side . If you register a complain their engineer will visit at your site and therefore company will charged fee but it is wrong so i would like to register my complain.

I wish you to take action against dth co.or advise me what to do ?

Thanks.

My mobile number is [protected], i had ported from airtel west bengal to airtel mumbai, verification was done on 26 mar at 0600 hrs, i was told within 48hrs my balance & all services will be restored. Now am not able to receive any incoming calls, no messages, not able to recharge. I have called customer care more than 50 times (121), they told everything will be ok in 48 hrs and till now nothing has happened, every time a customer representative speak and they tell a different story, i had 4.5 gb data and rs. 200 + balance before porting, till now nothing has been restored as promised while porting, the most embarrassing thing is i am not able to recharge, so that i call i use only airtel and dont have any other number. Is this the service airtel is proving for its custome who has been using airtel for the past many years, i have done porting from airtel to airtel only, what will happen to the customers who port from other company, pls restore all my services asap, regards, shyju yohannan, mobile number [protected].

I m porting request my airtel prepaid number to airtel postpaid on 17 march and verefication has been completed on 24 march airtel executive told me your nummber will be start with in 24 hrs but my number is not start till now and allready deactivate my number when i call the coustmer care he says within 24hrs your number will start but at this time it number not started
mobile number-[protected]
sim number[protected]U

This fraud company is always behaving like a coward. There is no proper customer care to submit our query. They are charging a lot. I used special recharges of 5rs/20mb (2g) for two or three days. But still its not deactivated and the main account balance is getting reduced. I checked for active packages. There is no active packages. This type of money crocodiles have clearly planned in even the website. The complaints are not taken.Instead the owner of airtel can screw himself

my name is dhruvil shah.I am from ahmedabad.

for kind your information i want to inform you that
i am using the simcard of airtel-prepaid.
my airtel prepaid no is (+91) [protected].

on last saturday( 19th march 2016) i had done 2g data package recharge
of rs.499
for getting benefits of 6 gb data with a valadity of 90 days.
my recharge transfer id is [protected].

after recharging this i got 6 gb 2g data but validity is only 1 month..

so i had complaint about this to the superviser of airtel customer
care on sunday (20th march 2016).He told me that you will received the
benefits in 24 hours.

24 hours has passed but i did not got my validity benefit.So i called
again to the customer care on 21th march 2016. They told me give me
another complaint nub and told that your complaint will be solved in 2
days...

two days passed but yet i did not get my benefit.So i again called to
the cuctomer care. I talked to the superviser kusum from ahmedabad.
they did not give me answer satisfactory and when she took my
complaint again and when i asked her for my complaint no than she
discannect the call so please take strict action against this
superviser...


yet my complaint not solved...I do not got my validity of 3 months..

my different complaint nub are under

[protected]

[protected]

[protected]

[protected]


and name of the superviser whom i talked till today..

kusum from ahmedabad( she has not manner how to talk with costumer)

asutosh singh goyal

sunil sisodiya

please take strict action against this superviser.

Please take strict steps against this company


your regards.
dhruvil shah
ahmedabad
(+91) [protected]
[protected]@gmail.com

Dear Sir,

I Sankha Subhra Nandi, would like to inform you that I was the owner of SIM No. [protected] (Airtel)
But the SIM Card was missing by me. Few days later I was visited their local office at Raipur for re-issue the SIM Nmber. But they informed us that the number allotted to any other person.

But, I dial this number several times & that number is not in service.

I want this SIM No. again. Kindly help us to get this number.

Regards,
Sankha Subhra Nandi,
Cell:[protected]

Airtel India has started doing scams . They called me and told me that my Internet balance is less and I should get a recharge of Rs 99 in which I will be getting 800mb of data and my validity will remain the same . I said yes to it but soon I received a message which says that I will receive a 300mb of data and the validity of 10 days . I already had the data balance of 500 MB before . When I called the airtel customer care they told me that our executive will never say that and they will not cancel the charge. As it is my fault that I did not record the call. The agent hung up on me. I received the call from[protected]. my phone number is [protected]

Sir my friend facing a wrong number call from Chennai number[protected] when we used to avoid from the call by keeping in block list .. He used different searches to sending abuse messages .. Rather go to complaint in police station .. We are complaining you please take an action on him .. His name Aravind .. Please take my complaint seriously on this number thank you

I requested vide my mail dt 14th Oct'15 regarding keeping my Mbl No [protected] in safe custody as I was going abroad till 6th March'16. But on my return I found that Airtel has raised bill for Rs 1700.00 towards rental. On return from abroad since 8th march' 16 I am approaching Airtel but with no satisfactory reply and all the mail are contradictory, and from 15th March'16 no response from Airtel though I approached up to applet authority.
I am old Coustomer of Airtel & regular payments were made.
I request to Kindly arrange to activate my Mbl No:[protected] without any further delay and waive of the bill raised towards rental charges, failing which I may be allowed for PORT[protected].

f

I have been trying to get airtel broadband from last 1 year but airtel is not ready to provide the connection instead of they sometimes say that our representative will install the connection and sometime they say "there are some technical problems in you area and you have to wait for 1 month" . It has been since 1 year waiting to get it installed. Why Airtel is not keen to install broadband to my end. In my near by area like ( syndicate bank, bob) airtel is available and in our area it is not. It is just about 20m away from my house and my friends staying there have airtel. There is a lot of demad of airtel broadband. Please look in to the issue and provide me a connection.
Following are my details:-
Contact person: Gagan Kumar
E-mail Address: gagan.[protected]@gmail.com
phone number: [protected]

This is very disappointing that airtel is now deducting unnecessary balance in the name of internet. This complaint is against the reference no. PR03280004. This side Ms. Mondal (from UP east region (Lucknow)) and i faced a deduction of around Rs. 320 on this 19th Mar 2016, so it was very natural to call customer care and asking for the same. I did same and had a talk with Airtel Customer care Team Leader Mr. Anshul on same day.He talked very rudely and even refused to transfer the call to his manager.
Is this is how Airtel respond to their customers..?? I need an answer and not only that also my money back which is my hard earn money..

Hi,

I having major issues in connectivity & dropping the calls. The clarity of the
calls are very poor & call drops are very often. I complained earlier, have
informed to change the SIM. It is also done. It is now impacting the work.

Cell # [protected]

If issue not solved, I will migrate this to another service provider.
Many complaints raised, no improvements

I had placed a complaintreg 3g net on 198 but the complaint was closed without concersing me and the comment is reaolved wheras the problem still persisits. When we call on 198 and ask the operator to transfer the call to his senior either they start fighting or they will say sir pls hold we will transfere but the airtel music will keep playong for hours but no one will turn up. The operators give foolish answers to my questions as such"" sir you have bought this handest from outside india so it will not work"wheras i had told him several times that it is a location based problem the net does not work at a particular location and if we move 2-3 kms ahead then it works fine. We pay for the sims and packs the operatora do not so they dont have any right to misbehave with us infact if you charge people for various services then you should be able to answer them. Moreover i am told to visit a AIRTEL STORE to lodge my complaint but actually there is no airtel store in the nearby area as this is a small place it is not pike metroloitant cities. When i asked one of the operator the address of airtel store he told me to again visit a person who does your recharge he will tell. My question is if we pay for everything then why we ourselves have to go personally to lodge a complaint and why these operators are sitting n why these complaint nos are provides.
It is very bad on part of AIRTEL that they do such lind of things with customers. I myself n my family members have 3 sims and the problem is in all the three sims. pls look into the matter.

I have recharged my airtel number by myself, I have made a mistake. I want 3G 1GB data for 28 days validity pack 265 Rs, but by mistake I have entered 263. I have done my recharge by Paytm site so that I can't able to view properly that is a 4G plan.
I don't have 4G mobile and 4G SIM to use this data pack. So again I have recharged my airtel number for 3G data pack. So please help me from your side to change that 4G pack to 3G data pack to me.
I have already spoken to your Airtel customer care executives, but they told me that they can't do it.
If it is possible please transfer the money to my balance or please convert that 4G pack to 3G pack yo my airtel numberfor.
Thank you

I contact to airtel customer care about 2 hours . i want to take help about aiirtel 4g hotspot setting but each department just they are tranferring from one to another. And again and again finally they are transferring to offer department. when i called to technical department of airtel but they are also not avail to help about airtel 4g hotspot. i am fully disappointment about airtel telecom. I am fully shocked that they don't know about airtel product and services. I Called to 121, [protected], 12118, [protected], [protected] all are airtel customer care number. They are not useful. Airtel service are going down.
Regards
Sourav Sharma

I have had a airtel prepaid connection since ages and recently on 20th march 2016 i decided to convert it to postpaid connection (biggest mistake ). it has been 7 days since i am waiting for my sim to get activated but all in vain . i have made 20 phone calls to customer care along with 5 personal visits at Kingsway camp outlet in north Delhi all i hear is sir next 6 hours it will be activated .i feel extremely letdown by airtel worst customer care service .

My mobile number :[protected](awaiting activation )
alternate contact number :[protected]

Name :Prof.Gurmeet singh

Hello sir/madam
This is Jayesh A. Patel. I am user of Airtel Digital TV connection since 1 year. I am having issues in not viewed some chennal properly since last 1 week. I tried calling customer care but they dint respond on my call. They took my request of calling me back but they dint. today they received my call and instead of resolving my problem they again longed my complaint and told me to paid Rs. 150/- Charge for visit for solve the problem. I want my problem to be resolved as soon as possible so that i can enjoy Airtel Digital TV connection. My complaint number given to me is 50581088. My Customer ID is [protected]

I hope you will take a quick action and do th need full

Thanking you

My sim card was deactivate last 5 days, i visit airtel store 6 times in last 4 days and i contact to customer care 10 times in last 4 days but nobody are help me for my post paid card activate.
They people tell me like "your problem will be solve out in next 12 hours".
But nothing else.
I am waiting to activate my sim and airtel system continuously not working last 4 days for me..

In July 2014 company frenchise collected Rs.500/- cash from me and provided receipt for the same for telephone/broadband connection vide receipt no. 100 dated 9.7.2014 - Telecom Solution Indore(CHANNEL PARTNER). However, due to some technical problem, connection could not be provided.

Later I again applied the connection afresh along with plan fee of Rs.4950.00 VIDE recept no. 166 dt. 29.7.14 which I got and my land line No.[protected] allotted.

I have been taking up the matter with Telecom solution, Indore to refund Rs.500.00 which i Paid on 9.7.2014, but even after lapse of more than 1 and half year, money not returned. I also lodged complaint with Airtel helpdesk but no satisfactory reply.

I am very disappointed with your service given at service center I went to 5 times and 3 times my sim was changed by them. But the issue persist the incoming and outgoing is not working but at the same time net is activated and I can use the net properly. The customer executive is not understanding the matter if you not solve the issue then please deport my no back to Vodafone. Because I am suffering from more than 2 days.