Airtel Complaints & Reviews

Hi,

My work place is MG Road, Pune. I am fed up with your fake commitments on data. You have 3G worst network. I have bought a Postpaid plan with 5GB 3G Data whihc is not useful when i am in bhavani peth or M G Road. both place are the heart of the city and prime location of pune. I feel like cheted by airtel on worst services of 3G. I never been able to use this services and it is very frustrating when we dont get 3G. please stop making fool to people and dont launch 4G. 1st you need to correct 3G network and then go step ahead for 4G.
This has become a joke, that Airtel can make fun of customers by selling 3G services without providing 3G connectivity. why are you selling 3G services when you dont have 3G network?????????

Regards,
Ravi Katiyara
+91 [protected]

I have a prepaid service with Airtel and have been experiencing non-stop call drops and data service outages on my iphone for more than a month. I have called them many time and they say they will get back to me but nothing has happened. They put me on hold and say they will connect me to their supervisor and after waiting for 10 mins they hang up the phone. I have a startup and my business is online and is seriously suffering because Im not able to check my emails, use whatsppp or skype to respond to my customers in a timely manner. I would like you to do something about this so they dont take people for a ride. I went on their facebook page and there are thousand of people who are suffering because of their poor quality of service. Pease do something about this. thank you

My balance has been deducted by activating services like fun store and Fashion World weekly without my intimation. While I tried to deactivate I am denied any positive response from the company.
I gave posted my grievance on consumer forum / consumer court and will continue doing so online if I am not given a satisfying solution. My number is [protected]

I made payment of post paid bill of airtel for rs.233/- on 19.02.2016.Through internet banking from indian overseas bank. The reference no.Paytm -[protected][protected]@907598 for rs.233/-the amount is neithet remitted to airtel company nor refunded in my paytm wallet till date.I have another mob.No.[protected].This is more than a month but till date no responce from paytm.How can we trust and use the services of this company for such delay and no communication. Kindly refund the amount immediately.

On 12 mar 2016, I have recharged for ratecutter for my mobile number for rs.209, but mistakenly twice I have recharged.I made a complaint to customer care about that event.customer care assure me that talk time will be credited within 48 hours & complaint reference number:CBNRV[protected], date & time 12 mar 16/13.07.but no talktime was credited until 25 mar 16.again I have made a call to customer care on 25 mar 16 now they replied that it was not possible to credit that talk time. Why airtel make very poor customer support.is there no solution for manual mistake. Making wrong commitment first & refused so cind time is kind of cheating

This is complaint regarding "My Airtel" android application duly updated. During last 4 transactions which i recharged through Airtel App.It showed App Exclusive offer 250 MB additional on recharge of 1.25 GB or more.But when i did the transaction each month i received only 50 MB additional. I also talked to the customer care but received different reply each time. Even the customer care representatives have different reply to the same question. Untrained people are hired by Airtel leading to inappropriate and rubbish customer service.

My First Complaint reference no. PR[protected] on 23rd Mar'16 was acknowledged and immediately auto closed by Airtel complaint without any resolution.

My Second Complaint reference no. PR[protected] on 25th Mar'16 is filed with Airtel again with no resolution.

Airtel is straight away cheating by providing inappropriate or deliberately misleading information in relation to its recharge packs.

Kindly look into the matter

I had the airtel app in my galaxy grand prime mobile for a long time. I was using the app with airtel money loaded for a long time. I was also recharging from that app for a long time. Today i could not recharge from the app . Then i uninstalled it and tried to install it. The otp started coming but the otp was never taken by your server for more than 10 times. I got fed up. Then i logged in thru yiu website and now i have decided not to keep any money in airtel app any further.
I will utilise all my balance airtel money from the website login id airtel.
Do something about the airtel app.
Regards.
Tapan basu.

My account recharge was over and account was suspended. I did an online recharge of about Rs 643. Its been 2 days now and till now channels are not coming. I contacted customer care 3 times and there response has been same. Switch off this that etc complaint has been recorded we will get back to you. No service till now. Ac no. [protected]. I have been further told (post questioning) that my VC number iam having on my STB is different to what is registered. I really urge you to take this matter seriously

I am using airtel postpaid number which belongs to hyderabad circle and recently i transferred to karnataka.I applied for MNP of my existing airtel number to switch from hyderabad to karnatak network.Till now my issue has not been resolved.

I called customer care couple of times and they close my issue without replying or calling me..I went to store couple of times but still they did not resolve.They cheat customers always and i have experienced many times.I regret for choosing airtel network should have switched to vodafone network .

[protected]@live.com is my mail id .I hope they resolve or i should change network

Hi,
My complain is abt customer care and wrongly deduct my balance and when i spoke with airtel customer care they were telling me" they can't help. Go on some nearest airtel centre and ur deduction is right ." i was send sms msg on 22222 no just for saving purpose . When i save little massage they didn't deduct any amount but when i was save bigger massage they convent in mms form n they deduct 5rs pr msg and also that msg was showing rejected becoz ofwhat ( this invalid no22222). I want my money back as soon as possible.

1 mobile was recharged with rs 48 on 18 march 2016.
2 but not recharged.
3 mobile recharge automatic but stop the recharge automatic in future
4 recharged amount to be returned if possible
5 airtel operator is not allow to recharge from paytm as i talk to customer care of airtel operator . there is not any problem with other operator so please stop automatic rechaged .

I requested for porting the post paid Vodafone connection from Delhi NCR circle to Airtel Hyderabad 3 weeks ago, but still there is no progress. This is very unfortunate that the company like Airtel which I had very high regards is dealing the case in such a manner. I requested for post paid connection on 6th march 2016 and since then I am continuously following up the case, but every time I get assurance only and not the solution.
If the situation remains same only then I have to move to some other good company.
Akash Thappa
[protected]

Dear service team,

Hi, this miss Ashwini from Delhi having airtel prepaid connection [protected]. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Hi,

I took a Airtel Broadband connection on 6th Nov'15 and made an advance payment of 6 months and 1 month free from Airtel.

I raised a request b/w 25th Feb'16-26th Feb'16 for relocating my broadband connection from "A1-1002 Megapolis Splensour Hinjewadi Phase 3 Pune MH 411057" to "G-209 Punjabi Colony Narela Delhi 110040"

After 2-3 days, I got a call from Airtel executive that in my required location, airtel coverage is not present, hence they won't be able to relocate my connection and hence they took my confirmation for cancelling the connection and they didn't inform me anything at that time.

On 6th Mar'16, I called again at customer care and asked where is my refund amount of 3 months, they told me that since i asked for cancellation so there won't be any refund. I asked WHY????? I was forced to cancel, I wanted relocation but it was not possible from Airtel end and it was Airtel fault and not mine. They are not able to give relocation of my connection. Finally they agreed and told me that my 2 month of balance will be refunded back to me by Cheque and I will also get a call back in 7 days. Till date, neither I got any call back nor I received any cheque.

I called today again with an executive, she was talking with me like she can't help. Who will help me then? I have been facing problem for past 1 month and chasing you people. If I don't get my money back, I will take necessary actions.

My Permanent address : G-209 Punjabi Colony Narela Delhi 110040, Near Shani Mandir
+91 [protected]

Regards
Rahul Aggarwal
+91 [protected]

It's been more than a month that I had submitted an issue with wync team to look at an issue related to wync music.

Short description :- When yiu try to cast music to Sony android TV the phone connects to TV, shows album cover and play screen but refuses to play. Checked with different android phones connected and it's the same issue. Other cast apps works fine with TV.

I have contacted wync support team for support and provided them all relevant information. Screenshots etc but they are not even responding to my emails now. I am an active user of wync music and pay monthly for it. I need this to work for the cost it carries. If it doesn't work, why put it on play store faking that it supports Google cast.

Please help to provide a solution.

I have been using an airtel postpaid data card. As im not using my data card nowadays, i went to the airtel store and gave a letter regarding the cancellation of my postpaid SIM card. Theyasked me to pay my monthly bill which is Rs.100. It has been more than 2 weeks now. They gave me no acknowledgement. When i went to the same store a week later, they said that they have sent something about my SIM card to someone. And my SIM is still active. please help me.


My SIM no. is: [protected]

I am using 3g postpaid plan since 3 months but am getting 2g speed. The amount has been collected for 3g. I have raised this issue several times with customer care as well as the floor managers in Bangalore, but the response I got was worse. I would like to tell that instead of providing 4g in Himalayas, please provide atleast 3g services where humans exist. Worst ever service and response by airtel... No body gives a damn to customers queries.

I am not able to make any outgoing calls, or able to receive any incoming calls. I have no connectivity for hours and hours and people are not able to reach me and I am not able to reach others.

A network that claims its presence every in India does not provide a proper coverage at the heart of a city in Bangalore.

This is completely actionable because the company is not serving the customers as appropriate. Since it is a postpaid connection, they are questionable and need to be held responsible.

Whether I use the connection or not, it is a mandate to make the monthly bill on time, if not they will levy a charge as penalty. These sense of negligence should be eradicated from our country. These are the things that separate us from other countries.

Hi,
I have been using airtel broadband plan of rs 649 for 2 years with a speed of 2 Mbps. 6 months back there was a new plan offered from Airtel for rs 615 with broadband speed of 4 mbps. One of my co-residents in my apartment have been using Airtel 615 plan and they are getting 4 Mbps speed.
When I called Airtel Customer Care and asked to upgrade my plan to rs 615 plan with speed 4 Mbps, I was told that my profile is locked for 2 Mbps and my area is not feasible for 4 Mbps.
How would 4 mbps is not feasible for me and is possible for my co-resident in same apartment?
And my uncle living in Miyapur is getting 8 Mbps speed for the same plan.

If Airtel is not able to provide same speed/service for all users in different areas in same city for the same broadband plan, why are they charging same amount from all customers?

Please help me to get atleast 4mbps speed.

Regards
Sudheer

Dear Sir/Madam,

We made a purchase order to Airtel Chennai for Lease line Connection on 13th jan 2016 and a person named SIDHIQ came and collected the CAF and got a cheque for 37000 in favour of BHARATHIAIRTEL and they said that the connection will be done and when the connection is ok then an acceptance letter will be signed by the customer and then the cheque will be cleared...

But before giving connection...