Airtel — my two sim cards

I have ported my two numbers from vodafone to airtel, which is my very big blunder i have done in my entire life. Both the numbers got ported to airtel on 03/10/2017 at 10 30 pm, later i don't have signal for nearly 2 hours in both vodafone and airtel, at 12 :30 am i got signal but i was unable to connect to any number, i tried reaching customer services people, their response is very pathetic. No one in there is ready to help, some how fortunately or unfortunately i was able to make calls. But unable to receive calls on both the numbers and no internet, it is showing as 4g+ and at the same time it is showing as "no internet connection" i dailed customer services again on 04/10/17 they said that my sim belongs to karnataka circle and asked me to reach airtel store, i went to store today (05/10/17), store people said the tele verification was not done, when i dailed that number it is taking me to callertune ivr, even store people were not sure about the issue... If i don't complete my tele verification with in the given time my both the sims get inactive. I am fed up of airtel and their services with in two days of time... I would suggest not to choose airtel.. I had very good impression on airtel then vodafone.. Now i feel vodafone is far better than the airtel.