[Resolved] Airtel — Network Issue from past 1 month | |||||
Hello, I am Sahil Sharma. i want to complain about Airtel. Its been a month i have been regularly complaining to airtel about network issue.I started to complain on 22 August 2015. My second complaint was on 28 August 2015. Then i have complained almost 8-10 times more in september. Its been more than a month now but my problem has not been resolved. I call them regularly as i am facing a lot of problem. Whenever i make calls my call gets disconnected. Even i am not able to receive calls. Secondly, i have also opted for their 4g service but in the past 1 month my 4g has not worked. I am not able to operate my internet. I have told them that i will be available between 10:00am - 1:00pm but they always call me after 1:00 pm. I had a work with their supervisors PARAS and SANTOSH. They told me that they will call me back in the same day but i never receive any call. My complaints are not getting resolved. Everytime they give me a new excuse. Please Help me. I can even do number portability but i want to fix this issue first as i am totally disturbed. Thanking You, Sahil Sharma Mail: [protected]@gmail.com Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Sharma,
This is with reference to your post dated 28 September 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 28 September 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Umesh Arora
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 28 September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd