Airtel — network issue in greater noida

Address:

201306

Dear airtel

Please go through the below mail conversation with airtel support team.

As airtel claim that he having a largest network in india for he is not providing services in ncr.

I am continuously following up with airtel for the network issue in greater noida inspite of providing solution i am only getting commitments that the issue will get rectified soon and am still empty handed.

Airtel is so busy that after multiple reminders they don't have time to response.

Please suggest what to do now???

Re: [|bal|ref57638895|] reminder-3 :-network issue (Area pin code # 201306)

Nitin sharma
2:48 pm (22 hours ago)

To 121
Dear airtel

Very disappoint while sending reminder-3.

Their no improvement in the airtel network problem.

We are waiting for reply as airtel was given commetment.

Regards
Nitin sharma

On 05-jan-2018 10:16 am, "nitin sharma" wrote:
Dear airtel

Reminder -2 unhappy with airtel.

Still waitind for solution, target 4 dec. Date is based.

What now???

Regards
Nitin sharma

On 01-jan-2018 12:36 pm, wrote:
Dear sharma,

Greetings from airtel!

This is in reference to your email informing us about facing network issue for your airtel mobile numbers [protected], [protected], [protected] and [protected].

As per our conversation dated[protected] on [protected], we would like to inform that your service request number 82369339 dated[protected] has been addressed by our network team.

Please rest assured as our network engineers are already working towards the solution and the same will be attended within[protected]. You can always check the improvement of the network coverage in your area by visiting our open network website ¿ www.airtel.in/opennetwork

We appreciate your cooperation and assure you that we are continuously working towards providing you the best network experience.

At airtel, we value our customers feedback. We would like to assure you that your feedback will be used to improve our products and services to ensure that your experience with airtel is a pleasant one.

We regrets the inconvenience you are experiencing. We assure you the matter will be resolved at the earliest. Your suggestions/feedback are always welcome.

Thank you for your patience.

Delighted to assist you.

Best regards,
Sangavi kumaravel
Service specialist
Bharti airtel ltd

— original message —
From : cbt. [protected]@gmail.com
To: [protected]@airtel.com
Cc: [protected]@gmail.com
Sent: 01/01/2018 11:14:20 am
Subject: re: reminder-1 :-network issue (Area pin code # 201306)

Hi, airtel

Happy new year.

Reminder for the trail mail.

Please update.

Regards
Nitin sharma


On 30-dec-2017 12:53 pm, "nitin sharma" wrote:

Hi team,

On 19th of december i have raised a complaint for network issue in our area (Paramount golf foreste, villa number d - 217, opp zeta sector, surajpur, greater noida).

One of your executive came and identified that there is serious network issue and airtel will try to resolve it by raising frequency or incorporate boosters so that network issue can be rectified, now today we received a call from back end team and they clearly denied for putting booster.

Just to let you know i and my wife both have corporate air-tel connection and we operate our work through phones and this is highly disappointing that our work is getting effected as airtel is claiming to be fastest network in all over india however this is the reality of network in delhi ncr.

Please let us know in written email if nothing can be done we plan to switch our network and also in our same society people have booster provided by airtel and it is completely working fine.

Looking for a response at the earliest as we cannot afford to miss on our work related mails.

Below phone numbers are getting effected

97*521
84*019
92*394
98*352

Thanks

Nitin