[Resolved]  Airtel — Network issue voice break call drop

Address:Indore, Madhya Pradesh
Website:AIRTEL

I m using airtel service from last 10 years but from 2-3 years your service very poor i m ccompletely dissatisfied your services specially in network unavailablity most of the places & call drop problem. Most of the time during talked with friends or famaily problems i m facing voice breaking issues call is aautomatically droped & disconnected & charges same was deducted in my account. I was tried to logged my complaints many time on 198 & 121but unable to talk to ccustomer service officer. My no is [protected]. If it is not resolve before eod we for idea.

Regards
Gaurav
[protected]
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Yes (38)
Jul 30, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Jun 19, 2017
vakcharla.rajesh's response
My problem has not resolved ..but it shows Mark as resolved..
Jun 21, 2017
Gaurav Pareta's response
Airtel
Verified Support
Jun 26, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 26 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jun 29, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Airtel network not available Ganeshganj, itawa kota rajasthan plz slove this call drop problem, net problem
Unable to connect while dialing to BSNL landline. getting response " This is not valid number" I have added +91 before the STD code also but no use..

I had raised complaint to Airtel customer support also, they said our end no problem sir..

Please resolve this issue..
Airtel Customer Care's response, Jun 26, 2017
Verified Support
Dear Customer,

This is with reference to your post, dated 26 June 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi Team, I have Airtel mobile network signalling problems when I try to call somebody from my airtel connection. Sometime suddenly my voice breaks some tile opposite side voice signal breaks. Sometime disconnect the phone or some time while dialing the opposite side Number but no ring tone and call gets disconnect. I am facing this issue from last 6 months. I am not able to call to anyone from my airtel connection.For a 1 minit talk in a single dial my work gets finish now days takes 5 to six mints and i have to call number of times.Unnecessarily i have to pay some more amount every month which airtel will not deduct from my account. A joking answer from the Airtel team is 3G network has some problem in My Nallasopara East (Thane401209) location but it will get resolve soon.till date technical team is working on it...very funny!!! From last two months i continuously calling Airtel peoples and i am getting same answer all times. I told Airtel person if I am in Mumbai i no network signal problem...no voice breakdown...No disconnection but when i am in Nallasopara location problem starts. In mumbai I am using 4G network and in Nallasopara also I am using 4G network..".WHAT IS THE DIFFERENT BETWEEN THIS TWO NETWORKS?" but when I try to call signal will change to 3g and after that 2G, and during this time voice is breaking I can't hear clear voice. I am facing this problem since 4 months, even I have tried many times to make complaints, but still all in vain. So please do the needful ASAP.
PAVITRA MISHRA ADVOCATE
[protected]
My Airtel sim network problem last three say while calling to my friend and family voice is break.

Also internet issue not take speed up
Please resolve as soon. As possible
Hai i am from andhra pradesh.calls and internet both are not working simultaneously.please solve my problem

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