Airtel Complaints & Reviews

Dear sir/madame,

I have ported my mobile no [protected] from idea to airtel, because of problem in internet services. I regretfully like to inform that they are charging me for the 4g data, but they are providing me simple internet speed since the date of portability 22nd june 2017. Today they have stopped the service and i am unable to use internet on my phone. After so many requests they are not taking it seriously. Please understand my problem and take a serious notice

Thanks and regards
Brijesh verma
[protected]

My airtel no. Is [protected]. I have paid an advance rental for 3 months. Airtel has blocked my outgoing despite taking three months advance rental fee. The service provider has no interaction mechanism between sales and billing department. To increase the customer they come up with schemes like advance rental, but fail to live up on the promise. What benefit is advance rental to the customer if we have to call every month to get the service reactivated.

My self mr manish jadhav mobile paid my month airtel bill of rs 3959 online when i was paying bill online it showed me unsuccessful for three times and the amount was deducted from my bank account for three times and it was deposited to airtel.

You have refunded the amount of rs 7918 as you send receipt of it but the amount actually was not credited to my account every time i call the customer care i have to tell full story to them. But solution nobody is giving. I have send you the statement of 16th may 2017 by mail.
I am the platinum member of air since years together but i have to call for this matter everyday it is really headache for me.

I am trying since one month for my money that is pending with you. No one is giving satisfying answers and no one is taking initiative for refunding my money. It is near about rs. 8000. Why are you not crediting to my account can any one explaining me. I have not paid my airtel bill last month.
Now the call are coming if you not pay the bill we will disconnect. I think thats what you want if i dont pay bill you will disconnect the connection so that the amount pending with airtel you can ear yourself.

Now i have send mail just for formality one call will come from airtel to show that we are caring and he will explain i have forwarded it to my official they will contact you and thats it no call nothing. One message will come we trying to contact you but you are not reacheble finish agin i have to send mail. This is going on since one month pass.

Sir,
Its horrible and disgusting that airtel no. [protected] having main balance as 400 rs and 399 plan showing in best offer in airtel app as well as in msg and 121 msg but not able to subscribe or recharge. Its very disgusting. The money as balance was earlier utilized. Keeping the balance why i waste another 399 rupee. So please airtel may give the activtation of this plan earliest and confirm it. Really don't want to use airtel services. Very careless of customer. Accord priority. For airtel appriarate authority.

Dear sir,
I am not getting 4g speed. At the time of connection company offer me 4g data as per post pay plan. But i m not getting speed. I am getting only 15-20 kbps speed less than 2g speed. Kindly reply me about ur commitments. Otherwise i will able to pay bill.
Company also know he is not able to provide 4g although they selling plan of 4g
My mobile no-[protected]

Airtel sim prepaid — request to block the sim card


Dear service team,

Hi, this is parveen sethii having prepaid connection no [protected] yesterday i lost my mobile, i want to request the airtel team to please block this sim card.
If any further process is there to issue the duplicate sim card, pl. Let me know.
Pl ae do call me on my alternate airtel number [protected]
Address is flat no. 253/2, sector 45-a, chandigarh 160047.
Regards

Praveen sethi.

PLEASE REVERSAL MY RECHARGE WORNG RECHARGE MOBILE NUMBER [protected] Transaction id[protected] Right mobile number [protected] Please Reversal my recharge quickly

I, Aayush Bihani, is using Airtel and My no. is [protected].

Recently, I received a mail from One Assist on 19th June, 2017 that my claim has been approved as BER and asked me to provide hard copies of Cover Note, Original Mobile Purchase Invoice and Cancelled Cheque for settlement of claim and transferring payment into my Bank A/c.

I couriered all the documents through Courier and the same has been delivered by Courier Company to One Assist on 22nd June, 2017. But till now i haven't received any payment in my Account nor any update from One Assist or Airtel.

I am attaching all the documents for your reference. Please resolve the problem.

I took the internet broadband connection from airtel for my home with the tariff of rs 599 per month with 20gb data limit with the speed of 8 mbps but before making the agreement the sales person ashwin told me that that he will provide me 8 mbps speed with unlimited data and i took the video of him making this deal and even have all the phone conversations with him
After the connection was installed he stopped taking my calls and even customer care said this is not possible

My number is [protected]
Its a mising sim i purchased new one yesterday and still not activated its been 24hrs already. I bought it from a airtel show room in perambur paper mills road
Today the shop is on leave and im not able make customer care call from my other number. The signal has not turned up and im not sure of the settings since my mobile is new one redmi note 4. Kindly clear my complaint and respond as early as possible.

My friends have suggested me to move to airtel from reliance bcz of network issue. So i requested for mnp.. On 22nd june 2017, the network of old sim disconnected and i inserted new airtel sim and i did 59059. After that till now i'm not receiving any calls.. I tried calling 121 but its waste of time.. So i put online complaint on airtel website.. And i visited airtel store 5 times a day each till now. Still now no incoming calls from airtel numbers.. You may check my number: [protected]. While calling to my number it says number does not exist. Here my simple question to airtel: 1) do airtel provides no incoming calls for mnp customers? 2) i'm a bussines men i have to attend so many calls every day. Who will bear the loss? 3) no reply no calls for any complaints. Simply close the complaints. Do you really have any concern for customers? 4) let me suggest shall i move to old network? Really disappointed.. Number: [protected] alt num: [protected].

Dinesh singh rawat.

This complaint is regarding my prepaid mobile number [protected].

I upgraded my old sim for this number to a new 4g sim from an airtel retailer on 24/06/2017. The new sim no. Is[protected]u.

The old sim has been deactivated but the new sim has not been activated yet even though more than 24 hours have passed.

Please activate the new sim immediately. My talktime and internet balances are going to expire soon which i am not able to use.

The number is tied to bank accounts which means i am missing out on important notifications.

Please resolve the issue immediately.

Anubhav. Contact: [protected] / [protected]@gmail.com.

I wnet to airtel stores in paradise circle, secunderabad on june 20, 2017 for aadhar link. I was told by your mr. Rajan to convert my sim to local hyderabad sim as my sim is gujarat state (Bharuch, purchased in december 2015. I paid him rs.25 for local hyderabad sim. He gave local sim to be activated after getting message. I got message on june 24, 2017. I inserted local sim on june 25, 2017 and called airtel using 59059. Lady said to know my balance to switch off afetr 15 minutes and check balance. When i checked balance it showed balance:0. With gujarat sim there was balance about rs.25 (Rs.24. Paise). Senior citizen i do not remember paise.
Please look into this. If sim is changed to local balance gets deducted. Please look into this and adjust balance as i am a retired person, senior citizen. Please reply me. My email id:[protected]@gmail.com and my mobile no.[protected].
Thanks
Jonathan reginald voola

From last 4 months i have been complaining but nobody took any necessary action in our area. We are complaing to your toll free number and every time the staff was telling that they could not find a space to build a new tower. Your old tower has been sealed in our area.
We have space to fix a new tower in our building.
Please contact us on [protected]

Address - 8073 kharia street roshnara road, delhi-110007
Email id - [protected]@gmail.com

Airtel company executives are just liars they even dont know what is writtwe on their screen
Airtel deduct 45 rupees just for dialling abroad
I am a regular customer of airgtel and recharging even higher too if my money is not safe how can i trust on company
If they didn't return my money i will port my no. Into another company

Hi,
Myself karthik, airtel mobile number [protected], i have moved to saudi for a project and i didn't use my number for a months time. After i recognize that, it was too late they deactivated the number. It was deactivated on 7 jun 2017, i went back to them around 10jun. I have send lots of mails to [protected]@airtel.com. But the response which i got is they require my presence in their store to activate my number, which is impossible i can't book ticket to india to get my sim active.
I have asked to provide better solution, but till date they repeat the same lines. I am completely fed up with this, i am need of that number. Request any one to help in this regards.

Karthik

I'm Airtel customer for last 12 years but recently for last 15 days finding very weak network at Pandua, Sekhpukur. previously it was well now a days 3G services is also very slow. Many of the times call drop is happening. If this continues many customer will then port to vodafone or Idea as here their services are good.

My complaint dates back to 15 june'2017 when i first logged my complaint with airtel customer care for seeking refund of a failed transaction worth rs 2998, international roaming recharge. I had made 2 attempts of recharging, as the first attempt failed while the second succeeded. But despite failed transaction at airtel server in the airtel mobile application, which did not reflect in the transaction history, my money got deducted from my account. Seeking refund of same till date

Dear sir
I santanu bhattacharya had received a call from airtel to port my mobile no. The executive told me that in 399 plan i'll get 2gb 4g data every day. But after port my no to airtel it is showing that i have only 1gb data per month and the executive is not responding in my call.. Name of the executive is sundar rao [protected].
Please sort out the matter at the earliest very disappointed by the service of airtel
Regards santanu

Switch off problem in my phone while my phone is not switch off if any other person call me. They said ur phone is in switch off. While my number is not switch off. I want to know that some other person can not misuse of my calls and my number. My phone goes switch off many times. This problem creating from many times. I want to solve this problem due to the safe using of phone...