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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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M
Medi Reef
from Jawad, Madhya Pradesh
Jun 26, 2017
Resolved
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Resolved

Address: Indore, Madhya Pradesh, 452001

Dear sir,
I am not getting 4g speed. At the time of connection company offer me 4g data as per post pay plan. But i m not getting speed. I am getting only 15-20 kbps speed less than 2g speed. Kindly reply me about ur commitments. Otherwise i will able to pay bill.
Company also know he is not able to provide 4g although they selling plan of 4g
My mobile no-[protected]
Aug 7, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 June 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 07, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 26 June 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    P
    prave55
    from Ahmedabad, Gujarat
    Jun 26, 2017
    Resolved
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    Resolved

    Address: Chandigarh, Punjab, 160047
    Website: www.dell.com

    Airtel sim prepaid — request to block the sim card


    Dear service team,

    Hi, this is parveen sethii having prepaid connection no [protected] yesterday i lost my mobile, i want to request the airtel team to please block this sim card.
    If any further process is there to issue the duplicate sim card, pl. Let me know.
    Pl ae do call me on my alternate airtel number [protected]
    Address is flat no. 253/2, sector 45-a, chandigarh 160047.
    Regards

    Praveen sethi.
    Jul 29, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Jun 28, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 25 June 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    I am link adhar card no to mobile no. but i am linki adhar card 10-8 airtel bank account no but 4-5 non airtle account bicause my retialar shop in my village, so villages man are not intrerest to airtte bank account, because i try to more than to open an airtel bank account.
    Airtel Customer Care's response, Jun 26, 2017
    Verified Support
    Dear Customer,

    This is with reference to your post, dated 26 June 2017 .

    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

    We look forward to receive the required details.

    Regards,

    KarishmaChauhan
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    I am intrested for install any company mobile tower in my land at rishra dist.-hooghly (west bengal)

    NAME -RAJESH SHAW
    ADD-107/9 N K BANERJEE STREET, RISHRA-DIST -HOOGHLY (WEST BENGAL)
    CONTACT NO-[protected]/[protected]
    I got data card..phone verification s done after caling 59059 .
    Stil activation is not done.
    How many to call to get activation..though im paying stil no proper service.
    Cal at [protected]
    Hi i recieved a call from +381 today, i answered it but no one spoke and i cut the call. Is it ok? is my data safe? i am worried.
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      M
      Mukut Hussain
      from Raha, Assam
      Jun 25, 2017
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      Address: Goalpara, Assam, 783128

      PLEASE REVERSAL MY RECHARGE WORNG RECHARGE MOBILE NUMBER [protected] Transaction id[protected] Right mobile number [protected] Please Reversal my recharge quickly
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        A
        Aayush Biyani
        from Kolkata, West Bengal
        Jun 25, 2017
        Resolved
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        Resolved

        Address: Kolkata, West Bengal, 711101

        I, Aayush Bihani, is using Airtel and My no. is [protected].

        Recently, I received a mail from One Assist on 19th June, 2017 that my claim has been approved as BER and asked me to provide hard copies of Cover Note, Original Mobile Purchase Invoice and Cancelled Cheque for settlement of claim and transferring payment into my Bank A/c.

        I couriered all the documents through Courier and the same has been delivered by Courier Company to One Assist on 22nd June, 2017. But till now i haven't received any payment in my Account nor any update from One Assist or Airtel.

        I am attaching all the documents for your reference. Please resolve the problem.
        Jul 1, 2017
        Complaint marked as Resolved 
        Airtel has shared resolution with me. I received reply from [email protected] regarding my airtel claim status. Hence, I am closing this complaint. ThankYou
        Airtel customer support has been notified about the posted complaint.
        Jun 26, 2017
        Updated by Aayush Biyani
        I am also sharing my alternate contact details and convenient time to call for your convenience to resolve my concern.
        Contact: [protected]
        Time: 12pm-4pm
        Jun 27, 2017
        Updated by Aayush Biyani
        I also didnt received my unrepaired handset. Regarding all the matter I wrote email to [protected]@in.airtel.com 2-3 times previously but received no response. What kind of customer service is airtel handling.

        Verified Support
        Jun 27, 2017
        Airtel Customer Care's response
        Dear Mr. Biyani,

        This is with reference to your post, dated 25 June 2017.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Jun 27, 2017
        Updated by Aayush Biyani
        Mr Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        I doubt airtel customer service handling. Whether Airtel checks its email or not. I had already sent mail to [protected]@in.airtel.com on 25th june, 2017 describing the whole problem in detail but received no reply from airtel till now.

        Verified Support
        Jul 01, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 25 June 2017 .

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        KarishmaChauhan
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Dear Aayush,

        Greetings from OneAssist...!

        We deeply regret for the inconvenience caused to you.

        We have forwarded your details to our team and they shall get in touch with you soon with an update.

        We appreciate your patience in the interim.

        Regards,

        Deepika

        Team OneAssist
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          A
          Abdullahtaibani
          from Mumbai, Maharashtra
          Jun 25, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          I took the internet broadband connection from airtel for my home with the tariff of rs 599 per month with 20gb data limit with the speed of 8 mbps but before making the agreement the sales person ashwin told me that that he will provide me 8 mbps speed with unlimited data and i took the video of him making this deal and even have all the phone conversations with him
          After the connection was installed he stopped taking my calls and even customer care said this is not possible
          Aug 15, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 25 June 2017 .

          We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          KarishmaChauhan
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Jul 15, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 25 June 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            D
            Deepak Franklin
            from Chennai, Tamil Nadu
            Jun 25, 2017
            Resolved
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            Resolved

            Address: 600011
            Website: airtel

            My number is [protected]
            Its a mising sim i purchased new one yesterday and still not activated its been 24hrs already. I bought it from a airtel show room in perambur paper mills road
            Today the shop is on leave and im not able make customer care call from my other number. The signal has not turned up and im not sure of the settings since my mobile is new one redmi note 4. Kindly clear my complaint and respond as early as possible.
            Jul 30, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Jun 26, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 25 June 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jun 28, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 25 June 2017 .

            We tried calling you multiple times to get additional details to enable us to address your concern.
            However, there was no response.
            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            KarishmaChauhan
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Jun 29, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 25 June 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              D
              DineshRawat
              from Delhi, Delhi
              Jun 25, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110027

              My friends have suggested me to move to airtel from reliance bcz of network issue. So i requested for mnp.. On 22nd june 2017, the network of old sim disconnected and i inserted new airtel sim and i did 59059. After that till now i'm not receiving any calls.. I tried calling 121 but its waste of time.. So i put online complaint on airtel website.. And i visited airtel store 5 times a day each till now. Still now no incoming calls from airtel numbers.. You may check my number: [protected]. While calling to my number it says number does not exist. Here my simple question to airtel: 1) do airtel provides no incoming calls for mnp customers? 2) i'm a bussines men i have to attend so many calls every day. Who will bear the loss? 3) no reply no calls for any complaints. Simply close the complaints. Do you really have any concern for customers? 4) let me suggest shall i move to old network? Really disappointed.. Number: [protected] alt num: [protected].

              Dinesh singh rawat.
              Jun 26, 2017
              Complaint marked as Resolved 
              I didn't get any resolution yet. They just replied me that they are looking what's going on. But I didn't get any solution yet. Waiting for the solution, not for reply.
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jun 28, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 25 June 2017 .

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Hi I am Rohit
              My mobile number - [protected]
              Serial no of voucher - [protected]
              What should I do now.
              Plz suggest me a way to get that voucher activate
              Maine 349 recharge kiya he par bhi 4G nhi chalra sir 2G chalraha he mob. Setinge sahi he 3G activate kiya to no sirvice A rhi he plllzzz sir mera problem solve Karo..
              Airtel Customer Care's response, Jun 26, 2017
              Verified Support
              Dear Customer,

              This is with reference to your post, dated 26 June 2017 .

              We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

              We look forward to receive the required details.

              Regards,

              KarishmaChauhan
              airtel presence (airtel Customer, service team)
              bhartiairtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Hello mam, how much time will it take to resolve the issue?
              I have called customer care, they say services are active but if services are active then why I'm not able to receive any call and not able to use SMS service also. When someone from local msg me he is charged as he was charged before.and while calling to my number [protected], it says " number does not exist Please check the number." It seems my no. is partially ported. I visited Airtel Store also but didn't get any solution yet.
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                A
                Anubhav Chatterjee
                from Kolkata, West Bengal
                Jun 25, 2017
                Resolved
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                Resolved

                Address: Kolkata, West Bengal, 700061
                Website: NA

                This complaint is regarding my prepaid mobile number [protected].

                I upgraded my old sim for this number to a new 4g sim from an airtel retailer on 24/06/2017. The new sim no. Is[protected]u.

                The old sim has been deactivated but the new sim has not been activated yet even though more than 24 hours have passed.

                Please activate the new sim immediately. My talktime and internet balances are going to expire soon which i am not able to use.

                The number is tied to bank accounts which means i am missing out on important notifications.

                Please resolve the issue immediately.

                Anubhav. Contact: [protected] / [protected]@gmail.com.
                Jul 29, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Jun 28, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 25 June 2017 .

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                KarishmaChauhan
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  J
                  JONATHAN VOOLA
                  from Hyderabad, Telangana
                  Jun 25, 2017
                  Resolved
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                  Resolved

                  Address: 502032
                  Website: www.airtel.in

                  I wnet to airtel stores in paradise circle, secunderabad on june 20, 2017 for aadhar link. I was told by your mr. Rajan to convert my sim to local hyderabad sim as my sim is gujarat state (Bharuch, purchased in december 2015. I paid him rs.25 for local hyderabad sim. He gave local sim to be activated after getting message. I got message on june 24, 2017. I inserted local sim on june 25, 2017 and called airtel using 59059. Lady said to know my balance to switch off afetr 15 minutes and check balance. When i checked balance it showed balance:0. With gujarat sim there was balance about rs.25 (Rs.24. Paise). Senior citizen i do not remember paise.
                  Please look into this. If sim is changed to local balance gets deducted. Please look into this and adjust balance as i am a retired person, senior citizen. Please reply me. My email id:[protected]@gmail.com and my mobile no.[protected].
                  Thanks
                  Jonathan reginald voola
                  Jul 29, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 28, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 25 June 2017 .

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  KarishmaChauhan
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    T
                    Tanveer7050
                    from Delhi, Delhi
                    Jun 25, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110007
                    Website: www.airtel.in

                    From last 4 months i have been complaining but nobody took any necessary action in our area. We are complaing to your toll free number and every time the staff was telling that they could not find a space to build a new tower. Your old tower has been sealed in our area.
                    We have space to fix a new tower in our building.
                    Please contact us on [protected]

                    Address - 8073 kharia street roshnara road, delhi-110007
                    Email id - [protected]@gmail.com
                    Jul 29, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 28, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 25 June 2017 .

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    KarishmaChauhan
                    airtel presence (airtel Customer, service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      C
                      Chauhan Puneet
                      from Noida, Uttar Pradesh
                      Jun 25, 2017
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                      Address: Meerut, Uttar Pradesh, 250001

                      Airtel company executives are just liars they even dont know what is writtwe on their screen
                      Airtel deduct 45 rupees just for dialling abroad
                      I am a regular customer of airgtel and recharging even higher too if my money is not safe how can i trust on company
                      If they didn't return my money i will port my no. Into another company
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                        K
                        Karthik Krishnamurthy
                        Jun 25, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600062
                        Website: [email protected]

                        Hi,
                        Myself karthik, airtel mobile number [protected], i have moved to saudi for a project and i didn't use my number for a months time. After i recognize that, it was too late they deactivated the number. It was deactivated on 7 jun 2017, i went back to them around 10jun. I have send lots of mails to [protected]@airtel.com. But the response which i got is they require my presence in their store to activate my number, which is impossible i can't book ticket to india to get my sim active.
                        I have asked to provide better solution, but till date they repeat the same lines. I am completely fed up with this, i am need of that number. Request any one to help in this regards.

                        Karthik
                        Jul 30, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Jun 25, 2017
                        Updated by Karthik Krishnamurthy
                        Contact my international mobile number +[protected]
                        Other local contact- [protected]( father)
                        Verified Support
                        Jun 26, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 25 June 2017 .

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 28, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 25 June 2017 .

                        We tried calling you multiple times to get additional details to enable us to address your concern.
                        However, there was no response.
                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                        Regards,
                        KarishmaChauhan
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Jun 29, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 25 June 2017.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                        Regards,

                        Rakesh Kumar
                        airtel presence (airtel Customer, service team)
                        bhartiairtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Jul 03, 2017
                        Updated by Karthik Krishnamurthy
                        Hi Rakesh,
                        As informed earlier my airtel number [protected] is deactivated and issue is not resolved.
                        Iam in middle east and you cannot contact me in my number, please do contact my father's number [protected].
                        He will help you to provide more details abt the issue.
                        Please help to resolve this issue. I require that number which is very important.

                        Regards,
                        Karthik
                        Jul 03, 2017
                        Updated by Karthik Krishnamurthy
                        Hi,
                        I understand from my father, he have not received any calls till now regarding the above complaint. Please do provide better solution for this problem.

                        Regards
                        Karthik
                        [protected](father)
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                          S
                          saudas mitra
                          from Agra, Uttar Pradesh
                          Jun 25, 2017
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                          Address: Hooghly, West Bengal, 712149
                          Website: Airtel network communication

                          I'm Airtel customer for last 12 years but recently for last 15 days finding very weak network at Pandua, Sekhpukur. previously it was well now a days 3G services is also very slow. Many of the times call drop is happening. If this continues many customer will then port to vodafone or Idea as here their services are good.
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                            D
                            Dr. Bhamini Thukral
                            from Noida, Uttar Pradesh
                            Jun 25, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: 110092
                            Website: Airtel MOBILE APP

                            My complaint dates back to 15 june'2017 when i first logged my complaint with airtel customer care for seeking refund of a failed transaction worth rs 2998, international roaming recharge. I had made 2 attempts of recharging, as the first attempt failed while the second succeeded. But despite failed transaction at airtel server in the airtel mobile application, which did not reflect in the transaction history, my money got deducted from my account. Seeking refund of same till date
                            Jul 28, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 25, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 25 June 2017 .

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            KarishmaChauhan
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jun 27, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 25 June 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bhartiairtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              from Kolkata, West Bengal
                              Jun 25, 2017
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal, 700110

                              Dear sir
                              I santanu bhattacharya had received a call from airtel to port my mobile no. The executive told me that in 399 plan i'll get 2gb 4g data every day. But after port my no to airtel it is showing that i have only 1gb data per month and the executive is not responding in my call.. Name of the executive is sundar rao [protected].
                              Please sort out the matter at the earliest very disappointed by the service of airtel
                              Regards santanu
                              Jul 28, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 25, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 25 June 2017 .

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              KarishmaChauhan
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Jun 27, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 25 June 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                K
                                Kumari meen
                                from Mohali, Punjab
                                Jun 25, 2017
                                Resolved
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                                Resolved

                                I'm complaining about switch off the number

                                Address: Mohali, Punjab

                                Switch off problem in my phone while my phone is not switch off if any other person call me. They said ur phone is in switch off. While my number is not switch off. I want to know that some other person can not misuse of my calls and my number. My phone goes switch off many times. This problem creating from many times. I want to solve this problem due to the safe using of phone...
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                                Siddharth Sheth
                                from Chennai, Tamil Nadu
                                Jun 25, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 603103
                                Website: Airtel.in

                                My number is [protected]. I ported from jio to airtel and my number was deactivated from jio on the 25th at 00.11 hrs. It's now 25th 13.42pm and my airtel number is still not activated. I have tried calling the customer care and they say 24 hours. As per the policy the downtime should not be more than 4 hours. Why has the number not been activated yet?
                                Jul 31, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 26, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 25 June 2017 .

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Jun 28, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 25 June 2017 .

                                We tried calling you multiple times to get additional details to enable us to address your concern.
                                However, there was no response.
                                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                KarishmaChauhan
                                airtel presence (airtel Customer, service team)
                                bhartiairtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  abhinav28
                                  from Delhi, Delhi
                                  Jun 25, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 495001

                                  I have paid my bill and as per my airtel aap which is updated their is no due than please do let me know the reason of barring my airtel postpaid number [protected], and the best part your 121 executive is unable to give details but threatening of paying un billed amount...can you please resolve the issue if possible.
                                  Aug 5, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 27, 2017
                                  Airtel Customer Care's response
                                  Dear Abhinav,

                                  This is with reference to your post, dated 25 June 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 01, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 25 June 2017 .

                                  We tried calling you multiple times to get additional details to enable us to address your concern.
                                  However, there was no response.
                                  We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                  Regards,
                                  KarishmaChauhan
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 03, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 25 June 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    robingupta91
                                    from Lucknow, Uttar Pradesh
                                    Jun 25, 2017
                                    Resolved
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                                    Resolved

                                    Address: Meerut, Uttar Pradesh, 250002

                                    Hello i recharged 399 in my airtel prepaid number in which airtel told me that u will get unlimited calls and 70gb internet for 70 days but internet stop working after 30 days.. Now customer care told that that plan will have only handset which is purchase after 19 apr 2017. Which information never told to me and dont have any condition link in the message which i received.. Thats is too pathatic for airtel type company.
                                    Jul 30, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 25, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post, dated 25 June 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    KarishmaChauhan
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Jun 29, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 25 June 2017.

                                    We tried calling you multiple times to get additional details to enable us to address your
                                    concern.

                                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      Sashidhar Tipparaju
                                      from Bengaluru, Karnataka
                                      Jun 25, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh, 500089

                                      Airtel customer care is worst service. Their ivr is pathetic... Unable to reach customer care representative...121 and 198 tests ur patience... I recharged my mobile twice for 399 but it never registered and amount got deducted but top up never credited on my cell... I tried calling 121 and 198 multiple times but never reached customer care representative... Pls do not go with airtel
                                      Jul 30, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 25, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post, dated 25 June 2017 .

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Jun 29, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 25 June 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your
                                      concern.

                                      However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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