Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Airtel Customer Care's response Dear Krishna,
This is with reference to your post, dated 20 June 2017 .
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Jun 22, 2017
Updated by Krishna Sumanth Hi Karishma,
I din't get any call from Airtel customer care and got a fraud call to pay 10 in site rbi*******.com site.
Regards,
Krishna Sumanth Kumar
Jun 25, 2017
Updated by Krishna Sumanth HI karishma,
These are my numbers - [protected] or [protected] or[protected]
For mobile number you can call on [protected] after 4 PM weekdays
For mobille number you can call on [protected] anytime (this is my friends number) will keep me in conference.
For landline number yo can reach me in between morning 6AM to 4PM anytime except breakfast and lunch time. Breakfast time 9:00 to 10:00 AM and lunch time is 1PM to 2PM.
Full details provided to you.. you can reach me anytime on above numbers.
Regards,
Sumanth
Verified Support
Jul 01, 2017
Airtel Customer Care's response Dear Krishna,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 06, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 20 June 2017 .
We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 07, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 20 June 2017 .
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I was under the impression that it will be done as assured and to my horror i noticed in my bank statement amounts towards Airtel bill for [protected] has been deducted for June and July 2017.
When i went for the local office for clarification they were not only unresponsive but evasive.
I have enclosed copies of the communication for needful.
I request you refund the amount for the two months bill and not raise any further bill on this no .
This is not a legitimate mode of making money .. by taking amounts for services not provided.
If my issue is not resolved at the earliest i will be left with no option but to take a legal remedy and go to the consumer court and also the media to alert the general public about your fraudulent means of making money.
i have been Airtel customer from about 9 years and have 6 connections. If forced i will discontinue all the other services also.
Please do the needful at the earliest