[Resolved] Airtel — Network problem and broadband issues | |||||
Dear Sirs, This is to bring it to your attention that we, Royal Shelter have 28 Nos. of CUG lines for which we have migrated the Vodafone network to Airtel network at our office at Trichy, Coimbatore, Chennai, & Karur. We regret to inform you that since after this interchange, we are having difficulty in conversations due to poor network reception. Even though the handset’s network indicates full signal, we are unable to make a clear outgoing / incoming calls, particularly in the Mob.No.[protected]. This obstruction creates lots of inconvenience in our communication during crucial hours.In this connection, we need to raise a complaint about the unsatisfactory working of this link. If this continues and do not hear from you within 2 days we will file complaints with the appropriate consumer agencies or otherwise this action will be considered null and void and go for a changeover of the network connection. Kindly look into the matter and hope that you will take prompt actions on the above given complaint to resolve our grievance at the earliest. Was this information helpful? | |||||
Jul 10, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 May 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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