[Resolved]  Airtel — Network problem and broadband issues

Address:620018
Website:www.royalshelter.co.in

Dear Sirs,

This is to bring it to your attention that we, Royal Shelter have 28 Nos. of CUG lines for which we have migrated the Vodafone network to Airtel network at our office at Trichy, Coimbatore, Chennai, & Karur.

We regret to inform you that since after this interchange, we are having difficulty in conversations due to poor network reception. Even though the handset’s network indicates full signal, we are unable to make a clear outgoing / incoming calls, particularly in the Mob.No.[protected]. This obstruction creates lots of inconvenience in our communication during crucial hours.In this connection, we need to raise a complaint about the unsatisfactory working of this link.

If this continues and do not hear from you within 2 days we will file complaints with the appropriate consumer agencies or otherwise this action will be considered null and void and go for a changeover of the network connection.

Kindly look into the matter and hope that you will take prompt actions on the above given complaint to resolve our grievance at the earliest.
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Jul 10, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 May 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support
Jun 09, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 25 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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