[Resolved]  Airtel — Network problem issue

Address:New Delhi, Delhi, 110015
Website:airtel.in

From last 6 month there is network problem in Airtel and i not able to use incoming call and outing calls and Airtel generating bill regularly. when call call to appellate team of Airtel they just replied that i am working on network issue and don't know when they will solve my issue and they also told me that i have to pay bill regularly when i able to use or not

my number is [protected]
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May 24, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Neeraj,

This is with reference to your post, dated 18 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 22, 2017
Airtel Customer Care's response
Dear Neeraj,

This is with reference to your post dated 18 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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