I m updating some points from earlier complain so please take a review of it.
I had purchased airtel two new no. From employee Mohd Kayumm (employee code- D27726) On
24th March 2017 i.e. [protected] and [protected]. All things like payment, verification, etc are done properly and number also activated timely but FRC ( First Recharge) from them is still pending..
I have conversation with him also before two days and he told me that I deposit all money to senior or TL( sales head- Rahul dixit, Abhishek ghosh. TL- sushil ) and many times asking for it but they are not processing your recharge.
Because of this I m practically handling very much problem.
I m requesting to solve this problem as soon as possible so that I can use my number free of mind.
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 17 April 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 20, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 17 April 2017 .
We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Apr 21, 2017
Updated by Aryan Ray My alternate no. Is [protected]
Apr 21, 2017
Updated by Aryan Ray My alternate no. Is [protected] which was already provided as shown on complain message above on top
Apr 21, 2017
Updated by Aryan Ray Sorry it was not [protected], it was [protected]
Thank you
Verified Support
Apr 25, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 17 April 2017.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [protected]@in.airtel.com
Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Kishor Kumar Sao
Contact no. [protected]