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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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N
Nithi Balu
from Kovilpatti, Tamil Nadu
Apr 12, 2017
Resolved
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Resolved

Address: 628008

My mobile number is [protected]. please deactivate all value added service from my mobile. daily money is getting deducted. am getting calls from airtel on daily basis. It's so annoying, feel like changing the sim. Hope u do the needful asap.please take immediate action. we are using airtel service for more than a decade. Hope it resolves soon. thank you
May 19, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2017
Airtel Customer Care's response
Dear Nithi,

This is with reference to your post, dated 12 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 16, 2017
Airtel Customer Care's response
Dear Nithi,

This is with reference to your post dated 12 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    R
    rajendrarawat001
    from New Delhi, Delhi
    Apr 12, 2017
    Resolved
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    Resolved

    Address: 110095
    Website: www.airtel.in

    I have requested airtel to activate 4g service on my number, as I am having a 4g sim and 4g compatible phone with me. The first time I request to activate 4g Service in mid of January, 2017. The representative assure that it will be activated in 4 days. but it was not activated. after this, I got busy with my office work for next three months so I did not got enough time to follow them. Now from last 20-25 days I am following airtel representative to active 4g on my number and in response they activing 3g service and send me message that 'Thanks you for contacting us. Hope the concern related to your airtel mobile number xxxxxxxxxx has been resolved to your satisfaction. your ref. no. is CMOAC[protected]' registered on 12-Apr-2017.'
    After lot of arguments and folloing them for last 25 days, today while talking to airtel representative, she informed me that 4g service is activated on your number, but again I am seeing 'H' not '4g' on my number and getting pathetic speed. when I ask, If 4g activated then why 'H' is still there and why the speed is still pathetic. In response, she started saying their is problem in the area you residing. I am sending a mail to technical team, you have to wait for another 72 hours. Every time I am calling them they saying the same thing to wait for next 72 hours.

    I have around 20 message of this type which airtel send me after every interaction with their customer care. and the best part they send another message every time 'If i am satisfied with the interaction please rate'.

    Every time they trying to make fool one or other way, like we are here to just listen there nonsense.
    May 25, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 20, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 19 April 2017 .

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Apr 22, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 12 April 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    May 05, 2017
    Updated by rajendrarawat001
    Finally after 4 months of followup it done.
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      K
      k gazala
      from Hapur, Uttar Pradesh
      Apr 12, 2017
      Resolved
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      Resolved

      Address: Moradabad, Uttar Pradesh, 244001

      Sir/Madam,
      I am using airtel company's prepaid connection with no. [protected]. i want to know the incoming, outgoing and missed calls details and call duration time for this month (jan 01 &10 april ) Its very urgent so help me i am very thankful to you if you send as soon as posible
      plz send my detail's to my e mail id..[protected]@gmail.com

      Thanking you.
      yours faithfully.
      gazala shueb
      May 15, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 12, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 12 April 2017 .

      Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

      However, incoming call details cannot be provided due to unavailability of the same with us.

      Regards,

      Karishma Chauhan
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        Satyala Akhi
        from Bhubaneshwar, Odisha
        Apr 12, 2017
        Resolved
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        Resolved

        Address: 495004

        Hi myself S.Akhilesh . I have opted for Airtel broadband internet connection in Bilaspur (C.G) Railway colony location 20/01/2017.

        As a process they have taken token amount of 500/- (Through Cash) with ID and address proof documents. While the time i gave them money, your airtel sales executive Mr Akram Khan ([protected]) assured that the broadband connection and landline would be provided at my residence within 7 to 10 days. No site person of airtel came to install the connection untill 10 days neither any message or call came to contact number i provided at the time of registration. After great disappointment from Airtel services i further contacted BSNL for broadband and landline connection . And thanks to BSNL that provided me broadband connection within 2 days of registration.

        Then I went to nearby airtel broadband office in Sarju Bagicha Bilaspur (C.G) for process of refund of my amount.To refund the token amount they ask for bank details and i have provided my bank details. After 40 days airtel office people asked me canclled cheque which i provided on same day.
        But yet i didn't got my money back. Again after keep on visiting airtel office the told me to process online for my refund after 2 months . Which I processed immediately and a ticket Number was generated : AORe4d007
        But after 13 days of online refund process also i am not able to get my amount back.

        If they take cash through hand then they should have an option to refund in return through manually or else they should refund the amount in any bank what we have provided. Why they didn’t ask the bank details earlier while initiate the connection.

        Airtel refund communication no: [protected].
        CAF Number : BLS40346752

        My reference Airtel fixed landline Acc no: [protected].

        My request to every customer who opt for Airtel broadband connection, dont take the same without proper communication.

        And Please never trust India's No.1 Telecommunication Company i.e. Airtel they say.

        To hell with these Airtel services.

        No doubt they become India's no.1 company by stealing money of customers and fooling them.
        Thanks,
        S.Akhilesh
        [protected].
        [protected].
        +2 photos
        May 19, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Apr 14, 2017
        Updated by Satyala Akhi
        Mam thanks for your response towards my complaint i hope my issue will be resolved quickly as possible . I guess i have given all the information that is regards my issue in my post earlier still i will be available there at my contact provided to get my issue solved
        Verified Support
        Apr 17, 2017
        Airtel Customer Care's response
        Dear Akhil,

        This is with reference to your post dated 12 April 2017.

        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

        You can also get in touch with us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Apr 18, 2017
        Updated by Satyala Akhi
        I had an telephonic conversation with one of your airtel representatives on 15 April and i was assured that my money would be refunded within 3-4 days so i hope you will not repeat like before n extend my problem rather you please keep your word n refund my amount within time .
        Apr 21, 2017
        Updated by Satyala Akhi
        History repeats ... you guys have done it again... You never fail to delivery disappointment and delay to customers like me . According to another telephonic conversation with one of your airtel repesentatives on 15th April 2017 i was assured that my money would be refunded within 3-4 days and look 6 days have passed away n i haven't been refunded yet . N I dont expect any refund from the No.1 Airtel company . N somewhere now i am very ashamed o[censored]sing Airtel sim, Airtel digital TV . I wonder how i became Airtel customer . By the way Airtel refund in not an Trip to another planet which is taking 4 months... It means you guys dont want to refund money of people like us in a Cooperate manner with some good fooling skills .
        Verified Support
        Jun 23, 2017
        Airtel Customer Care's response
        Dear Akhil,

        This is with reference to your post dated 12 April 2017.

        We tried calling you multiple times to get additional details to enable us to address your
        concern.

        However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Aug 02, 2017
        Updated by Satyala Akhi
        Dear Rakesh,

        I am glad that you guys tried to call me, i to be honest yes i got calls from you, which was if i am not wrong around two months . N dear rakesh i received the call once or twice from your service team n i gave them more than sufficient information which you guys asked . And yes i agree that you may got no response from my side after the last conversation in which i provided you the enough information for my Amount refund that with a benefit to your Airtel Group (Which was to make a Recharge on my Airtel Digital TV with No. [protected]) but you guys still didnt helped me . Its okay Boss there should me an intention to help your customer which i am and a very good customer becoz i have been using airtel services from long time but still you didnt helped me.

        I am using 2 airtel sims [protected](My mothers number) [protected](My personal n official Number of Indian Railways) and Airtel Digital TV with No. [protected]

        I went to nearby airtel broadband office in Sarju Bagicha Bilaspur (C.G) for process of refund of my amount.To refund the token amount they ask for bank details and i have provided my bank details. After 40 days airtel office people asked me canclled cheque which i provided on same day.
        But yet i didn't got my money back. Again after keep on visiting airtel office the told me to process online for my refund after 2 months . Which I processed immediately and a ticket Number was generated : AORe4d007
        But after 4 months of online refund process also i am not able to get my amount back.
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          D
          Disha B Shetty
          from Bengaluru, Karnataka
          Apr 12, 2017
          Resolved
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          Resolved

          Address: 575003
          Website: Airtel Customer Service at Lallbagh Mangalore

          We have 5 numbers under CUG connection i.e [protected], [protected], [protected], [protected] and [protected]. We have done the payment of february on March 17. The first 3 no's paymet Rs.824/- and second 2 no Rs.519/- was paid as cheque. Now Rs.824/- cheque is cleared and the other cheque is misplaced. Over that they have charged Rs. 100/- as fine for late fee. We have deposited the cheque on 17/3 which is not a late payment. They have not given any acknowledgement for it.
          I called the nearest outlet were we usually do payment and deposited the cheque a man told me that they have not received the payment and we have to pay again and when I asked about the cheque we deposited he told me that it has gone to chennai and we will not get it back. When asked for more info he had asked to contact the customer care. But even customer care cudn't help us and asked to the nearest outlet back. when call so the lady shamitha spoke very arrogantly, and asked us to come to their branch, but then yesterday when my MD had gone there to discuss with regards to the payment, she reached there at 2:14pm and had to wait till 3pm. As no staff were no staff at the counter. They don't even have patience to listen to customer queries and just disconnect the call. This is not the way you are suppose to treat customers. We will post all the 5 airtel numbers and a landline broadband connection to some other network. It would be better if you take a necessary measures with regards to these.
          May 25, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2017
          Airtel Customer Care's response
          Dear Disha,

          This is with reference to your post, dated 12 April 2017 .

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Karishma Chauhan
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Apr 18, 2017
          Airtel Customer Care's response
          Dear Disha,

          This is with reference to your post dated 12 April 2017.

          We tried calling you multiple times to get additional details to enable us to address your
          concern.

          However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Apr 24, 2017
          Airtel Customer Care's response
          Dear Disha,

          This is with reference to your post dated 12 April 2017.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at [protected]@in.airtel.com

          Regards,

          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            M
            mgraja82
            from Delhi, Delhi
            Apr 12, 2017
            Resolved
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            Resolved

            Address: 600031

            My corporate number was not connected with 4G network at any of time. 2G/3G only is connected. But plan was registered at corporate with 4G. I had complaints many time on last three months (req. No:[protected] Frb 17,[protected] Feb 17,[protected] Feb 17 &[protected] Mar 17).

            But no response from local airtel service provider.

            My area located center of Chennai (Egmore & Nungambakkam).

            But airtel network is very poor in our area.
            May 24, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Apr 12, 2017
            Airtel Customer Care's response
            Dear Customer( mgraja82),

            This is with reference to your post, dated 12 April 2017 .

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Karishma Chauhan
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              V
              Veluchamy Suresh
              from Chennai, Tamil Nadu
              Apr 12, 2017
              Resolved
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              Resolved

              Outgoing and incoming statement of mobile no

              Address: 625007

              Airtel Prepaid — Outgoing and incoming statement of mobile no.[protected]

              147 Reviews
              User v. Gurumurthy Submit a Complaint
              I want to incoming and outgoing details for last 6 month.For mobile no [protected] if possible as soon as early send me details on my e.Mail id.[protected]@rocketmail.com. Thank you....
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              V
              Vinodhkumar Jannu
              from Chirala, Andhra Pradesh
              Apr 12, 2017
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              Address: 509205

              I purchased 20rupees card with
              serial number [protected]
              Scratch no. 994*2*2*81659887
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                K
                Ketan Kandoriya
                from Mumbai, Maharashtra
                Apr 12, 2017
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat, 380054

                My number is [protected]

                I am getting 2 calls daily from Airtel girls.
                I said no 9 times and literally fought many times to remove me from their database but still they are calling me again and agian.

                I have decided to take strong action against this and going legally as well.
                It is happening with lots of my friends as well.

                What the hell is happening?
                May 19, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Apr 12, 2017
                Updated by Ketan Kandoriya
                Wow.
                I got a call from a person who was not interested in resolving this at all. (RECORDING ATTACHED)

                I am Vodafone user, He said to pay 20 INR to stop this service. I never activated this service, why would I have to pay Airtel? He just said that and disconnected the call without anything.

                I am attaching this recording, This will help me to make a strong case. Because JIO is not taking their business, You guys started robbing other operator's customer?

                Here is the recording. Wait for the end.
                https://drive.google.com/open?id=0B9S7gxE2doqNMjM1eU9NcGNhTHJTcUJKMWVlT3hsYndPWVg4
                Verified Support
                Apr 12, 2017
                Airtel Customer Care's response
                Dear Ketan,

                This is with reference to your post, dated 12 April 2017 .

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Karishma Chauhan
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Apr 14, 2017
                Updated by Ketan Kandoriya
                I am expecting answer from you man
                Verified Support
                Apr 16, 2017
                Airtel Customer Care's response
                Dear Ketan,

                This is with reference to your post dated 12 April 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Apr 17, 2017
                Updated by Ketan Kandoriya
                I got a call from care that the details have been forwarded and they will do the needful.
                Let's see whether i get this calls or not
                Apr 17, 2017
                Updated by Ketan Kandoriya
                Okay
                so I told you and registered a compalain still before 1 minute I got a same call from number
                [protected]

                What do you have to say now?
                Dear Ketan Kandoriya,

                Just simply send the message as "START DND" TO 1909 and follow the instruction given through message and block the promotional call as per your wish. the same will be effect after 7 days from the date of message. After blocking the promotional call (Afer 7 days) i[censored] continuously receive the promotional calls means complaint to TRAI.

                Anguraj
                I got another call from Airtel which says you have to pay 1 rupee and was asking for ATM details.
                It was a fake call to rob people. He also said bad words when i denied to give those details and said do whatever you want to do.

                My concern is, why other people are getting notified if I am complaining here?

                Also I tried your method but it says this service is already activated.
                Why i am not getting reply?
                You are no more bothered now?
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                  U
                  umeshkumar1234
                  from Bahadurganj, Bihar
                  Apr 12, 2017
                  Resolved
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                  Resolved

                  Address: 852138

                  Dear sir mobile number [protected] two month ke bad reeples complite huya phir uske bad incoming and outgoing band ho gaya jab ki mere dwara sabhi many document distibiter ke madyam se doc center supaul ko diaya ja chuka hai
                  one week pahle custemar care ko eski jankari diya gaya jiske dawara 24 hours ke under me incoming outgoing chalu hojanae ki bat bataya gaya lekin nahi huya
                  Place tm ke dawara koi risponce nahi liya gaya

                  Thanks
                  Regards umesh chaudhari s/o devna. chaudhari
                  h.no.37. village maladh goth po kishanpur district supaul
                  id number BR/20/112/849179
                  +2 photos
                  Apr 15, 2017
                  Complaint marked as Resolved 
                  Dear sir kaha gata tha ki jald jald apka problem solved kiya jayega lekin abhitak koi jabab nahi mila hai jald se jald mera problem dur kiya jay my contect nahi to hame phir aage ki proses me jana hoga jyada jankari ke liye mu contect number 9955591152
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 17, 2017
                  Airtel Customer Care's response
                  Dear Umesh,

                  This is with reference to your post dated 12 April 2017.

                  We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Apr 17, 2017
                  Updated by umeshkumar1234
                  Very sad sir do you no response to customer care
                  Apr 18, 2017
                  Updated by umeshkumar1234
                  Reejbind
                  fallop date 12/04/2017 my camplaints
                  Verified Support
                  Apr 24, 2017
                  Airtel Customer Care's response
                  Dear Umesh,

                  This is with reference to your post dated 12 April 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bhartiairtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  May 03, 2017
                  Updated by umeshkumar1234
                  Pls share airtel chairmen contect number and email id
                  Respected sir three months back i cancelled my postpaid connection i changed in to prepaid in kothapet hyderabad airtel office i have paid my total bill online payment with extra 200rs but i am getting bill know also my number [protected] kindly do need ful
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                    N
                    Newphone Newid
                    from Kolkata, West Bengal
                    Apr 12, 2017
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700006

                    Yesterday I changed my old SIM to 4G SIM card as part of an upgrade by Airtel, when i inserted that SIM into my phone, it did not recognize the SIM. After speaking with their customer care without any proper support or technical understanding of the problem they keep giving me a guarantee but till not it has not been fixed because of which I've faced a huge loss. I at the very atleast asked them to give more a new SIM but they said they can't take another request/complain which one is going on. Their customer support is not responding and i am left with no connectivity for quite awhile now and it is damaging my business.
                    May 18, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 12, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 12 April 2017.

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      N
                      Nazeen
                      from Bengaluru, Karnataka
                      Apr 12, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560032
                      Website: [email protected]

                      I would like to disconnect my Broadband service for the Airtel Number - [protected]. please terminate the service ASAP. I may not be responsible for any charges applied to me post filling this compliant. I have sent email to [protected]@airtel.in Multiple times requesting to disconnect the service. Therefore, treat this compliant as a matter o[censored]rgency and terminate the service at the earliest.

                      Please contact me on [protected].
                      May 19, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 12, 2017
                      Airtel Customer Care's response
                      Dear Nazeen,

                      This is with reference to your post, dated 12 April 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 17, 2017
                      Airtel Customer Care's response
                      Dear Nazeen,

                      This is with reference to your post dated 12 April 2017.

                      We tried calling you multiple times to get additional details to enable us to address your
                      concern.

                      However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 18, 2017
                      Airtel Customer Care's response
                      Dear Nazeen,

                      This is with reference to your post dated 12 April 2017.

                      We were waiting to receive your contact details to enable us to address your concern.

                      Since we have not heard back from you, we trust your issue has been resolved.

                      If you require further information / assistance, please write to us at [protected]@in.airtel.com

                      Regards,

                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        H
                        harshmisra14005
                        from Jaipur, Rajasthan
                        Apr 12, 2017
                        Resolved
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                        Resolved

                        Address: Jhunjhunu, Rajasthan, 333031

                        I am unable to send outgoing calls, my internet pack is not working, and the app is showing balance as NA.

                        Nothing is working on my SIM at all

                        My prepaid sim number is [protected]

                        And this has absolutely never happened before. My SIM is in the primary slot of my redmi note 3 cell phone the way it always has been. This problem started right after midnight on 12 April 2017. Kindly help resolve issue at the earliest as it is extremely critical that I should be able to at least receive and send calls
                        May 15, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 12, 2017
                        Airtel Customer Care's response
                        Dear Harsh,

                        This is with reference to your post, dated 12 April 2017.

                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                        We look forward to receive the required details.

                        Regards,

                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          D
                          Dinu R Dinesh
                          from Chennai, Tamil Nadu
                          Apr 12, 2017
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                          Address: Chittoor, Andhra Pradesh, 517502

                          Please deactivate my airtel postpaid connection [protected]. Airtel is denying and still i have to pay while not using.
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                            M
                            madme
                            from Aizawl, Mizoram
                            Apr 12, 2017
                            Resolved
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                            Resolved

                            Address: 793004
                            Website: www.airtel.in/prepaid-recharge

                            Congratulations airtel!!!

                            I paid rs 1082.00 for deals that don't work.

                            My transaction id[protected]april-2017) amounting to rs. 349.0,[protected]apr-2017) amounting to rs. 349.0 &[protected]apr-2017) for rs 35.0 and one more for rs. 349 lost the trans. No.

                            Kindly look into the matter and restore my faith in airtel again. Ty
                            May 18, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 12, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 12 April 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 14, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 12 April 2017.

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 17, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 12 April 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              Sagar devarkar
                              from Pune, Maharashtra
                              Apr 11, 2017
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                              Address: 403601
                              Website: Paytm

                              I did wrong recharge
                              Wrong no:[protected]
                              Correct no:[protected]
                              Recharge amount: 349
                              DC transaction no:[protected]
                              Would like if amount is refunded
                              My contact no:[protected]
                              +1 photos
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                                D
                                Durlove Kumbhakar
                                from Ingraj Bazar, West Bengal
                                Apr 11, 2017
                                Resolved
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                                Resolved

                                Address: Purba Medinipur, West Bengal, 721401
                                Website: www.airtel.in

                                Hi, I have raised request to Airtel to migrate my postpaid to prepaid today, now they successfully migrated and my prepaid sim was activated, but i cant do recharge for that.When i dial *121# it's showing Error occurred 536.Please try after some time, I called several times to speak with customer services but no response from them.
                                the number is [protected]
                                alternative number- [protected]
                                May 19, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 16, 2017
                                Airtel Customer Care's response
                                Dear Mr. Kumbhakar,

                                This is with reference to your post dated 11 April 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  M
                                  Muralidharan1968
                                  from Chennai, Tamil Nadu
                                  Apr 11, 2017
                                  Report
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                                  Address: 600100

                                  Airtel mobile recharge for rs 349 unlimited calls for all mobile wrongly recharged rs 348 kindly take rs 1 in my main account please do the needful at the earliest
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                                    V
                                    V N Mahesh
                                    from Rajahmundry, Andhra Pradesh
                                    Apr 11, 2017
                                    Resolved
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                                    Resolved

                                    Address: 533103

                                    My name is addanki mahesh from rajahmundry. I have a airtel prepaid gsm number [protected]. I am using this number past 10 years. Suddenly my outgoing and incoming calls barred. I can't even call to customer care also. After contacting airtel customer care by friend's number he said please visit nearest store and submit kyc documents after that your number is activated. So i have visited airtel store and requested to reactivate my sim. Store person telled your number is barred i cannot reactivating it. Please help me to reactivating my sim. Alternate contact number is [protected]
                                    May 23, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 12, 2017
                                    Airtel Customer Care's response
                                    Dear Mahesh,

                                    This is with reference to your post, dated 12 April 2017 .

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at [protected]@in.airtel.com

                                    Regards,
                                    Karishma Chauhan
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Apr 17, 2017
                                    Airtel Customer Care's response
                                    Dear Mahesh,

                                    This is with reference to your post dated 12 April 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      U
                                      uday agarwal
                                      from Bantval, Karnataka
                                      Apr 11, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560100

                                      I am living in the area of 11th cross Ananth nagar, electronic city kammasandra bangalore. Here i am facing really sever and depressing call drop issue. Every call drops automaticalky withing 20 to 60 seconds. And not only me every individual here in my society is facing this horrible issue consistently..
                                      Please solve this as soon as possible.
                                      Airtel is giving their open network number onky to complaint. This is a big joke. How can somebody call if there is network issue.
                                      May 21, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 12, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Agarwal,

                                      This is with reference to your post, dated 11 April 2017.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Anil S.
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 17, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Agarwal,

                                      This is with reference to your post dated 11 April 2017.

                                      We tried calling you multiple times to get additional details to enable us to address your
                                      concern.

                                      However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 18, 2017
                                      Airtel Customer Care's response
                                      Dear Mr. Agarwal,

                                      This is with reference to your post dated 11 April 2017.

                                      We were waiting to receive your contact details to enable us to address your concern.

                                      Since we have not heard back from you, we trust your issue has been resolved.

                                      If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                      Regards,

                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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