[Resolved] Airtel — New broadband connection not provided | |||||
I have paid money (1049/-) and supporting documents for an airtel broadband connection on 2nd april 2016, however till date i have not got a broadband connection at my home. It’s been more than a week and there has been no further communication post collecting the money and documents. On calling the customer care, they keep on postponing the issue and are not helping me with my concern. Cef no: tblr 7089940 This is highly disappointing from airtel side. I would like a refund of my money and would instead go for tata docomo as they seem to be much more professional. Was this information helpful? | |||||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 April 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 April 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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