Airtel — New Connection : Airtel Broadbank in Delhi | |||
Dear Team - I applied for Broadband 1399 option on 17th Sep 2015 at Airtel outlet next to Kailash Colony Metro station, Mr Farhan Front office executive told me there is an offer going on specially for 16th -18th Sep 2015 where you will get free Telephone Instrument model No : Binatone Concept 700. He also allotted me new connection No :[protected] and informed that the setup will be done in 72 Hours. To my surprise nobody turned for next 7 days. On 25th Sep 2015, Mr Gaurav (Engineer) came for installation and told me that neither you have been allotted[protected]instead a new no[protected] is allotted to me ) Nor you will get Free Telephone instrument under scheme. I immediately went to your airtel outlet where i applied and met Mr Pradeep (Store Manager) who assured me that I will get the Instrument today(28th Sep 2015). I have been trying to contact this Guy on his mobile No [protected] from last 2 days but he is not picking my phone. I am in immediate need of this connection and these guys are just wasting my time. Please look into this on priority Attaching the enrollment form for you to understand better Regards Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 28 September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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