[Resolved]  Airtel — new ported sim shows "no mobile network"

Address:Pathankot, Punjab, 145001

To whomsoever it may concern

On 30/10/2019 i went to airtel office, patel chownk, pathankot, punjab and submitted my request for porting my number from vodafone to airtel. All the documents were submitted and the attendant said my request has been submitted. On 2/11/2019 i received a text message saying that my previous sim services would be discontinued at 11:30 pm and airtel sim will become active.

To my utter dismay, when i inserted the sim it showed "no network" and hence i am left with two non working sim cards.

Furthermore, they asked me authenticate the email address i sent a complaint through by send the otp on the number which is non functional (Thanks to them).

This is not only disappointing but catastrophically frustrating. Kindly resolve this issue as soon as possible.

Regards
Mokshi manhas
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Nov 3, 2019
Complaint marked as Resolved 
No active steps taken. I transferred the Sim to a basic phone and it eventually got network.
Airtel customer support has been notified about the posted complaint.
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