[Resolved] Airtel — No 4g network in noida | |||||
I have been trying to get 4g network but i am only able to connect to 3g i tried complaining in Customer care but they keep on saying it will be solved by tomorrow. I have been experiencing this problem since 1 week. I might be experiencing this maybe longer but i started using Internet for past 1 week and i have 0 connection. This problem also came while i was in roaming, pilani rajasthan. 1 more problem that i have is when i turn my data on my phone will either loose towers in both sims if the 2nd sim is not airtel, or only airtel sim will have network and 2nd sim is dead. I tried multiple sims. Airtel + Vodafone, airtel + jio, airtel + airtel. And only airtel + airtel will work. My mobile no [protected] Sagar agrawal Was this information helpful? | |||||
May 12, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 28, 2017 Airtel Customer Care's response Dear Mr. Agrawal, This is with reference to your post, dated 28 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 31, 2017 Airtel Customer Care's response Dear Mr. Agrawal, This is with reference to your post dated 28 March 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 02, 2017 Airtel Customer Care's response Dear Mr. Agrawal, This is with reference to your post dated 28 March 2017. We were waiting to receive your alternate contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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