Airtel — no service after payment

Address:

Airtel Head office, Bangalore, Bangalore, Karnataka, 560060

Sir,
I bought Airtel broadband services last week, By Agent Vikram ph no.[protected], his team includes Karthik ph no.[protected] and Lokesh [protected].
Before payment Vikram had told that he will get free Amazon prime for an year and free netflix for a month. It is a week. Everyday the team say they will come and put otp and get amazon prime service. I have made more than 50 calls and Vikram and team have not come. They dont pick our calls now.
If possible, I would like to cancel airtel and get my money back.Horrible service and insult to consumers.
Sudha Murthy
[protected]