[Resolved] Airtel — No service reflecting on both postpaid numbers after tele verification successfully done | |||||
Hello team, Yesterday evening i got the confirmation from airtel about successful approval received from reliance gsm about the mnp status for my two postpaid numbers ([protected] & [protected]). Today when i changed the sims and got televerification done by airtel for both the numbers it remained successful for couple of minutes and after that started reflecting no service and there are no signal bars. Called airtel customer care and they suggested to keep mobile switch off and wait for two hours and network will resume automatically. However 3 hrs crossed and there is no change from the previous situation and i am helpless now as it's my official numbers and provided to on every single official platform including banks and all. Now the customer care members are unable to comment anything. Request you guys to look after the issue as soon as possible because i am extremely helpless here due to both official numbers closed. Can i know any loss to business who the hell will be responsible for all my losses due to this absurd situations. Was this information helpful? | |||||
Mar 23, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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