[Resolved]  Airtel — No service reflecting on both postpaid numbers after tele verification successfully done

Address:New Delhi, Delhi, 110045
Website:Airtel

Hello team,
Yesterday evening i got the confirmation from airtel about successful approval received from reliance gsm about the mnp status for my two postpaid numbers ([protected] & [protected]).
Today when i changed the sims and got televerification done by airtel for both the numbers it remained successful for couple of minutes and after that started reflecting no service and there are no signal bars. Called airtel customer care and they suggested to keep mobile switch off and wait for two hours and network will resume automatically. However 3 hrs crossed and there is no change from the previous situation and i am helpless now as it's my official numbers and provided to on every single official platform including banks and all.

Now the customer care members are unable to comment anything. Request you guys to look after the issue as soon as possible because i am extremely helpless here due to both official numbers closed. Can i know any loss to business who the hell will be responsible for all my losses due to this absurd situations.
Was this information helpful?
No (0)
Yes (0)
Mar 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 19 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information