[Resolved] Airtel — Non availment of facility of 3g recharge

biswa777

from Agra, Uttar Pradesh

Address:	Jharsuguda, Odisha, 768201
Website:	Airtel

Dear sir/madam,

Just now i have recharged my no [protected] with rs 1099 for 3g service. But my 3g service is not started, when i called customer care, they advised me that this plan is for black berry only. However, the same is not written in in website

http://www.airtel.in/airtel3g/tariff. Html

From where i choose my plan. I use micromax canvas, not blackberry. This is purely cheating to customers and expected from airtel.

I want the plan to be activated on my mobile.

Best regards,
Biswaranjan moharana

+1 photos

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Aug 12, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 May 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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