Airtel — Non refund of 1000 security money for new broadband connection

Address:

Bangalore, Karnataka

Sir 1 I had applied for 3G registration and gave Rs 1000. I called to customer care, but no one has helped me. I am mailing them from last three months, they just reply to wait for 24 or 48 hours. I don't know which kind of people they are 2 I wish to submit the following few facts for your attention please. 3 CASE BRIEF : With all humility I approached airtel for a new broadband connection on 26 May 2015, but received no response from their side. I again approached airtel on 29 May 2015 and they responded on 01 Jun 2015, wherein their rep Mr Harish came and collected Rs 1000/ as security money without giving any receipt after checking the feasibility of broadband connection at my residence. Thereafter neither any communication was made by airtel nor we were informed about the installation details till date. 4 Then I decided not to install your broadband connection and asked for refund of my money. I approached airtel and after that series of Emails have been exchanged between me and airtel customer support team wherein they promised to refund my money but nothing has happened and we are still standing at the same place.They require some CAF no which I am not having. 5 Now the following details are available with me which I am fwd to you to trace out the details and refund my money. (a) Lead No : [protected] (b) New connection request No : [protected] (c) Compaint No : 56294614 (d) Name : Umesh Mehta (e) Email ID : soham.[protected]@gmail.com (f) Complaint No SR57915844. (g) Harish Tel No : [protected] 6 Pl do the needful. Regards !!!