[Resolved]  Airtel — Non transparency in your unlimited offer

Address:	400091
Website:	Airtel

We reacharged 349/. On [protected]
On 5/6/17 suddenly balance was 0
Unable to comprehend what happened as calls made from my number were very few
15/6 we recharged for 244/. Still balance was zero we visited your chikkowadi centre the lady said bring your passbook
Because we need to call we reached for 244 on 18/6 still i couldn't call people we rushed to the same gallery chikkowadi bo west again then then the manager explained it was unlimited calling on airtel only. We want to know why the previous staff did not explain this we wouldn't have recharged on 18/6 she was very rude.
Secondly your terms should be very clear who on earth would keep talking to the same service provider.
We have wasted[protected] because of
Wrong information on site and second time because your staff did not attend to us properly.
Please revert and refund the amount paid
Or we will take it up with the social media
I switched from reliance to airtel hoping for better service but this is a real letdown.
Kalpana. Mukerjidas ct [protected]
The worst is this scheme was suggested to us