[Resolved] Airtel — Non work ability of sim [protected] | |||
Registration number : dotel/e/2017/11841 Name of complainant : anshuman nagen Date of receipt : 13 apr 2017 Received by : department of telecommunications Forwarded to : m/s. Bharti airtel ltd. Officer name : ms. Beena shahid Officer designation : head customer complaints Contact address : m/s. Bharti airtel ltd, plot number 16, 2nd floor Udyog vihar, phase-iv gurgaon, haryana122015 Contact number : [protected] E-mail : airtel. [protected]@airtel.com Grievance description : Sri d. Manna, Deputy director cum general public grievance officer, Room no: 612, 6th floor, mahanagar doorsanchar bhawan, Near zakir hussein college, old minto road, new delhi Email - dddgm. [protected]@nic.in Sri rizwan ansari Anand vihar, 7th floor, above guinea motors, West boring canal road, patna-800 001, bihar Phone-[protected], fax[protected], E-mail-nodalofficer. [protected]@airtel.in Sudipta chatterjee Anand vihar, 7th floor, above guinea motors, West boring canal road, patna-800 001, bihar Phone:[protected], fax:[protected], E-mail-appellate. [protected]@airtel.in Complaint against service provider: bharti airtel, Complainant - anshuman nagen, Mobile no: [protected], Sim-[protected] Respected madam, With reference to above it is state that i am a bonafide subscriber of bharti airtel since decades. That i have been allotted mobile no: [protected], sim-[protected] that the said mobile is not working the complaint bearing reference no: pr04900040 but the grievance was not redressed. Please look into the matter and do the needful at the earliest. Anshuman nagen [protected] Was this information helpful? | |||
May 20, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Airtel Customer Care's response Dear Anshuman, This is with reference to your post, dated 13 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 17, 2017 Airtel Customer Care's response Dear Anshuman, This is with reference to your post dated 13 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 18, 2017 Airtel Customer Care's response Dear Anshuman, This is with reference to your post dated 13 April 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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