[Resolved]  Airtel — Non work ability of sim [protected]

Address:Gaya, Bihar, 823001

Registration number : dotel/e/2017/11841

Name of complainant : anshuman nagen

Date of receipt : 13 apr 2017

Received by : department of telecommunications

Forwarded to : m/s. Bharti airtel ltd.

Officer name : ms. Beena shahid

Officer designation : head customer complaints
Contact address : m/s. Bharti airtel ltd, plot number 16, 2nd floor
Udyog vihar, phase-iv gurgaon, haryana122015

Contact number : [protected]

E-mail : airtel. [protected]@airtel.com

Grievance description :

Sri d. Manna,
Deputy director cum general public grievance officer,
Room no: 612, 6th floor, mahanagar doorsanchar bhawan,
Near zakir hussein college, old minto road, new delhi
Email - dddgm. [protected]@nic.in

Sri rizwan ansari
Anand vihar, 7th floor, above guinea motors,
West boring canal road, patna-800 001, bihar
Phone-[protected], fax[protected],
E-mail-nodalofficer. [protected]@airtel.in

Sudipta chatterjee
Anand vihar, 7th floor, above guinea motors,
West boring canal road, patna-800 001, bihar
Phone:[protected], fax:[protected],
E-mail-appellate. [protected]@airtel.in

Complaint against service provider: bharti airtel,
Complainant - anshuman nagen,
Mobile no: [protected],
Sim-[protected]
Respected madam,
With reference to above it is state that i am a bonafide subscriber of bharti airtel since decades. That i have been allotted mobile no: [protected], sim-[protected] that the said mobile is not working the complaint bearing reference no: pr04900040 but the grievance was not redressed. Please look into the matter and do the needful at the earliest.
Anshuman nagen
[protected]
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May 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Airtel Customer Care's response
Dear Anshuman,

This is with reference to your post, dated 13 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Anshuman,

This is with reference to your post dated 13 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response; we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Anshuman,

This is with reference to your post dated 13 April 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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