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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 1339

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Y
Yash Guptah
from Delhi, Delhi
Apr 11, 2017
Resolved
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Resolved

Address: 110077
Website: airtel.in

I recently bought airtel wifi 4G hotspot from airtel outlet. I was told if I recharge by 345 before 31st of March I will get 1GB per day. I also got 5 GB starter bonus data. As time went by I soon started getting low balance/data massages and internet stopped in a few days. I asked the vendors and they said I need to talk to customer care. Customer care people said 345 recharge gave me only one GB data and unlimited calls for one month which I cannot use with my modem. I distinctly remember 1GB / day on 345 pack on airtel.in recharge portal. Feeling cheated and misinformed.
May 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2017
Airtel Customer Care's response
Dear Yash,

This is with reference to your post, dated 11 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 17, 2017
Airtel Customer Care's response
Dear Yash

This is with reference to your post dated 11 April 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    M
    manishgupta2879
    from Gurgaon, Haryana
    Apr 13, 2017
    Resolved
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    Resolved

    Address: Ghaziabad, Uttar Pradesh, 201014

    Hi,

    i have never activated this service, but in last month they charged 140 rs.

    it has been charged 4*35 for each week basis. i think.

    when i talk to call centre team as per them i have clicked on some promotions etc. but i have newer clicked on such web links

    Please help to refund the amount for this month bill

    M:[protected]

    regards,
    Manish
    May 22, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Apr 13, 2017
    Airtel Customer Care's response
    Dear Manish,

    This is with reference to your post, dated 13 April 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Apr 16, 2017
    Airtel Customer Care's response
    Dear Manish,

    This is with reference to your post dated 13 April 2017 .

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      P
      parshant8994
      from Noida, Uttar Pradesh
      Apr 11, 2017
      Resolved
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      Resolved

      Address: Bathinda, Punjab

      I am airtel family plan customer([protected]) for past two years. over the period the have started charging me extra money in each bill. keeping this in view i send out port request . on my sending this message their back end gets in touch with me to retain my all 6 numbers. they offered be extra benefits and i agreed not to share mnp details with other operator. but 10 days have passed my query is still unresolved and it has caused me massive inconvenience . even airtel store executive have been very cold my request. i dont want to name him though .all i want that my query gets resolved so that i can enjoy these services
      May 20, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 18, 2017
      Airtel Customer Care's response
      Dear Prashant,

      This is with reference to your post dated 11 April 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        N
        Naveen Ramasamy
        from Bengaluru, Karnataka
        Apr 11, 2017
        Resolved
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        Resolved

        Dear Concern

        My Airtel Mobile no:[protected]

        Last week i got a sms from airtel saying some hotzone service activated, and gave a no if am not interested in the service, i called up 155223 and followed the IVR and deactivated the service

        post that there are 10 sms in my inbox with new services activated saying the same to deactivate, , , i called 10 times and deactivated

        Now every day am getting 10 to 15 sms the services are again activated and trying to swindle the money in the account

        Im spending one hr daily to call 155223 and deactivate the services, but immediete they are activated again automatically

        please look into the harassement of these airtel guys, mentally am traumatised with these smses ...there is close to 150 sms in my inbox

        can some sos

        Regards

        Naveen
        May 20, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Apr 14, 2017
        Airtel Customer Care's response
        Dear Naveen,

        This is with reference to your post dated 11 April 2017.

        We tried calling you multiple times to get additional details to enable us to address your concern.
        However, there was no response.
        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Apr 17, 2017
        Airtel Customer Care's response
        Dear Naveen,

        This is with reference to your post dated 11 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        May 11, 2017
        Updated by Naveen Ramasamy
        pls call on [protected]
        May 11, 2017
        Updated by Naveen Ramasamy
        reference id :[protected]

        who gave supervisor role to guruprasath the guy I spoke rude and challenging me to go to court

        last one month I'm being harassed n number of services being activated in my mobile and money is deducted day light

        inspite of several reminders and complaint ...no response

        height of apathy this guy guru emp id 65092 challenging to meet in court

        am getting sms cbdov[protected] to fully satisfactory and cheating

        wats the solution to this daylight robbery...I removed my data connection becoz of this and I will move to new network
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          A
          Ashok reddyhn
          from Bengaluru, Karnataka
          Apr 11, 2017
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          Address: 560076

          Hello,
          We are using airtel modem for more than one year. But now we do not want use the modem because we got the new act router connection in the home. So please disconnect connection of airtel modem no.[protected] as soon as possible. We have requested to disconnect the modem earlier also. Now make sure you disconnect it as soon as possible.
          Apr 11, 2017
          Updated by Ashok reddyhn
          Deactivate airtel modem .
          No.[protected]
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            R
            Raja solomon 1984
            from Mumbai, Maharashtra
            Apr 11, 2017
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            Address: Chennai, Tamil Nadu, 600059
            Website: Airtel.in

            I recharge 349 plan on 31st March. But till now i am unable to use properly. 4g and 3g also not connected in chennai. Frequently disconnected. Complaints raised not resolved. My no [protected].
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              S
              Sirkalikrishnamurthy Balasubramanian
              from Palghat, Kerala
              Apr 11, 2017
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu, 91

              By wrong operation, I paid Rs.255/ to Airnet instead of myregular [protected] by ignorance thro American express credit card. I was given a message it will be looked into 2 hrs whereas no action so far kindly do the same. skbalasubramanian/[protected]/[protected]@gmail.com.in the circumstances kindly debit the previous account paid for by misttake and give credit to the existing prepaid account of [protected] since the wrong charges has got only validity for 28 days from 6th April, hence please do not delay. Transaction I will furnish to you on your message to my email.
              May 23, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Apr 14, 2017
              Airtel Customer Care's response
              Dear Sirkalikrishnamurthy,

              This is with reference to your post dated 11 April 2017.

              We tried calling you multiple times to get additional details to enable us to address your concern.
              However, there was no response.
              We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 17, 2017
              Airtel Customer Care's response
              Dear Sirkalikrishnamurthy,

              This is with reference to your post dated 11 April 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Rakesh Kumar
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              I am trying a lots of call but nobody respond call this behavior is bad and I'm not satisfied by the service
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                S
                sukh kamboj
                from Gurgaon, Haryana
                Apr 11, 2017
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                Address: Fazilka, Punjab, 152024
                Website: airtel complaints

                My Airtel number is [protected] .
                Message sending failed .
                Plz help
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                  M
                  mistu0802
                  from Pune, Maharashtra
                  Apr 11, 2017
                  Resolved
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                  Resolved

                  Address: 412105
                  Website: www.airtel.in

                  Dear Cocnern,

                  Please note that we are suffering like anything due to this pathertic signal strength and data connection of airtell, They are advertising like anything and in reality simply the opposite thinsg are happening . Inspite of having a corporate connection not a single time a single call i completed with out call drop of no sound or repeated call back . And about the data connection its better not to say anything. inspite of having the data connection have to use different service providers dongle to work . have also submitted complain to airtel with complain no - PO[protected] but no responce from their end .
                  May 18, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 16, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 11 April 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Rakesh Kumar
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    G
                    Gyes bru
                    from Duliagaon, Assam
                    Apr 11, 2017
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                    Address: 799289
                    Website: [email protected]

                    Help plz my voucher serial number :-[protected]
                    Mobile:-[protected]
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                      A
                      almsaziz
                      Apr 11, 2017
                      Resolved
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                      Resolved

                      Address: 623517
                      Website: none

                      Hello sir : Im using airtel service since 20 years ago this my second SIM problem because of forget to recharge my sim. I was in abroad since 6 years before yesterday it's was working today I was remove SIM card reinstart again network was not found and also I was check airtel app number was hide. So please request to reactivate my sim again sorry was forget to recharge please help to resolve my problem

                      My mobile number : [protected]
                      Name : Abdul Aziz
                      May 18, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 11, 2017
                      Airtel Customer Care's response
                      Dear Mr. Aziz,

                      This is with reference to your post, dated 11 April 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Apr 13, 2017
                      Updated by almsaziz
                      sir
                      Currently I was in saudi arabia Due to forget my recharge airtel sim. still I have my sim registration failed please reactivate my airtel sim same number
                      Verified Support
                      Apr 14, 2017
                      Airtel Customer Care's response
                      Dear Mr. Aziz,

                      This is with reference to your post dated 11 April 2017.

                      We tried calling you multiple times to get additional details to enable us to address your concern.
                      However, there was no response.
                      We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Apr 17, 2017
                      Airtel Customer Care's response
                      Dear Mr. Aziz,

                      This is with reference to your post dated 11 April 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      My call gets disconnects before getting started, i cant call to any number, i can recieve calls from all the networks.plz fix this problem asap.
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                        rlipstick
                        from Meerut, Uttar Pradesh
                        Apr 11, 2017
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                        Address: Banswara, Rajasthan

                        Dear sir/madam

                        i would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], on my email id ([protected]@gmail.com)

                        thanking you

                        regards

                        Vijay singh rathore
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                          P
                          pawan1957
                          Apr 10, 2017
                          Resolved
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                          Resolved

                          Address: Jalandhar, Punjab, 144410
                          Website: airtel.in

                          Dear Sir,
                          Please send me bills along with its payment receipts for the months of Nov. 2016 to March 2017 i.e. [protected]@ yahoo. com. You are requested to please arrange to send the bill and payment receipts with effect from April 2017 regularly on my email address. Please start sending my bill from first of every month to last day of the month from April 2017 onwards.
                          Yours
                          Pawan Kumar Soni
                          [protected]
                          May 18, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 11, 2017
                          Airtel Customer Care's response
                          Dear Mr. Soni,

                          This is with reference to your post, dated 10 April 2017.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Apr 16, 2017
                          Airtel Customer Care's response
                          Dear Mr. Soni,

                          This is with reference to your post dated 10 April 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Rakesh Kumar
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            E
                            Er Vikash Singh
                            from Tumkur, Karnataka
                            Apr 10, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 580100
                            Website: airtel

                            While calling customer care I got computrised message that on recharge of 149 I'll get local std Airtel calling and 28 GB data for 28 days..so I contacted customer executive to confirm that one.she told I'll get 56 GB data and Airtel calling on recharge of 149.
                            But after recharge I got only 2 GB data and calling.i have attached computerized voice recording of the 28 GB in 149 offer.
                            I asked about my voice recording of customer executive agent but they are telling that they have deleted my call record of that time.
                            Please sir help me out about this
                            Thanks sir
                            May 18, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 11, 2017
                            Airtel Customer Care's response
                            Dear Mr. Singh,

                            This is with reference to your post, dated 10 April 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Anil S.
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Apr 17, 2017
                            Airtel Customer Care's response
                            Dear Mr. Singh,

                            This is with reference to your post dated 10 April 2017.

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            Rakesh Kumar
                            airtel presence (airtel Customer service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              D
                              Dr. Joginder
                              from Delhi, Delhi
                              Apr 10, 2017
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                              Address: New Delhi, Delhi, 110040

                              Lost my Airtel Postpaid mobile number [protected] at the DDA Market, Sector A-10, Narela. I request to deactivate this number immediately, so that the number can not be misused by others.
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                                J
                                JKalita
                                from Delhi, Delhi
                                Apr 10, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110025
                                Website: www.airtel.com

                                I had mailed a complaint earlier this morning at [protected]@in.airtel.com regarding the same issue but have not received a reply yet. I had recharged an amount of Rs. 345 on 5th April, 2017 in my Airtel prepaid number [protected] as per the offer I got through a message which included unlimited calls plus 28GB 3G/4G data for 28 days (1GB per day). The offer is working for unlimited calls but after using 1GB data I was informed that I do not have data MB left. Please fix it because the period of 28 days are runninh out and I have only used 1GB out of 28 GB prescribed as per the offer.
                                May 23, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 11, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post, dated 10 April 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards,
                                Anil S.
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 14, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 10 April 2017.

                                We tried calling you multiple times to get additional details to enable us to address your concern.
                                However, there was no response.
                                We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                Verified Support
                                Apr 17, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 10 April 2017.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                Regards,
                                Rakesh Kumar
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                  T
                                  Tablighe Jamaat Pinglena
                                  Apr 10, 2017
                                  Resolved
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                                  Resolved

                                  Hi i am adil using your airtel connection from a long period of time please give me my call details of airtel no [protected] from sep 2016 to 31 dec 2016 on [protected]@gmail.com that will be your most kindness please.i Already call costumer care for asistance but nothing happen my complaint has been rejected so i request u once again give me my call details.
                                  May 12, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 11, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 10 April 2017.

                                  Please SMS “EPREBILL <Month Name> Email id” To 121 to get the bill with outgoing call details on your E-mail id.

                                  However, incoming call details cannot be provided due to unavailability of the same with us.

                                  Regards,

                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    S
                                    Surendranath99
                                    Apr 10, 2017
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                                    Address: Rangareddy, Andhra Pradesh, 500079

                                    Hi, I have an AirTel no. [protected]. Now I have received a message that my service was stopped on 1st April. can you please reactivate and don't allot to anyone this number.
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                                      P
                                      Prashant Kharche
                                      from Panaji, Goa
                                      Apr 10, 2017
                                      Resolved
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                                      Resolved

                                      Address: 411021
                                      Website: www.airtel.in

                                      Hi, I have been using AirTel connection for almost a decade. There service is excellent throughout, but when you close the connection, AirTel support is playing dirty tactics to bill more to customer and keep the connection alive. I was in Hyderabad earlier, I was told about the same, hence I made sure I go to the outlet and ensure it gets closed with due receipt. I have moved to Pune and now failed to goto the AirTel outlet and while I placed broadband connection closure in September time frame to "121" support. They acknowledged that they would be closing the connection. Later after a month I have realized they billed for a month hence I approached them again, I am told that they would close it in 24 hours. Still nothing happened, I placed my connection in safe custody to avoid any further charges. I have followed up with them several times, they have not been able to get me a final figure to close the connection. At the same time they are not taking the request to close the connection. In recent conversation with them I asked them to log the disconnection request even after escalation, they just don’t do it and forcing to pay higher amount although phone/broadband was unused since September 2016.
                                      May 23, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 17, 2017
                                      Airtel Customer Care's response
                                      Dear Prashant,

                                      This is with reference to your post dated 10 April 2017.

                                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                      You can also get in touch with us at [protected]@in.airtel.com

                                      Regards,
                                      Rakesh Kumar
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Apr 20, 2017
                                      Airtel Customer Care's response
                                      Dear Prashant,

                                      This is with reference to your post dated 10 April 2017 .

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      KarishmaChauhan
                                      airtel presence (airtel Customer, service team)
                                      bhartiairtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                      May 24, 2017
                                      Updated by Prashant Kharche
                                      I received calls from AirTel but they are not returning money that was paid to extra to close the connection. Unnecessarily they charged 2400 even if connection was not used. I have been insisting them to check call logs about deceiving practices from their support. They are not acklowdging it.

                                      I also have a recorded conversation where AirTel person mentioned they can reduce the charges to around 800. But when i told them that I'm recording conversation​ they mention that we can't reduce now.
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                                        N
                                        NANI ARIMINTI
                                        from Tanuku, Andhra Pradesh
                                        Apr 10, 2017
                                        Resolved
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                                        Resolved

                                        Address: Visakhapatnam, Andhra Pradesh, 530040
                                        Website: www.Airtel.com

                                        Dear team

                                        [protected] iam using this number some few days iam not using this number because of JIO Sim but now I want to Airtel and this period my Airtel number deactivated so kindly please activate my number.

                                        How do you deactivated my number without any information or intimation???
                                        Please provide details also ??

                                        Thanks and regards
                                        Naidu Ariminti
                                        [protected]
                                        [protected]@gmail.com
                                        May 19, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 11, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Ariminti,

                                        This is with reference to your post, dated 10 April 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 14, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Ariminti,

                                        This is with reference to your post dated 10 April 2017.

                                        We tried calling you multiple times to get additional details to enable us to address your concern.
                                        However, there was no response.
                                        We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 17, 2017
                                        Airtel Customer Care's response
                                        Dear Mr. Ariminti,

                                        This is with reference to your post dated 10 April 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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