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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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A
artisunilv
from Mayang Imphal, Manipur
Apr 30, 2017
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Address: Ranchi, Jharkhand, 834001
Website: airtel.in

Dear,
sir/madam

i would be highly greatful to you if provide me the details of sms incoming & outgoing calls for my airtel prepaid no [protected], on my email ([protected]@gmail.com)id.

thanking you
arti kumari
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    P
    Pranay gopalka
    from Aluva, Kerala
    Apr 30, 2017
    Resolved
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    Resolved

    Address: Dhanbad, Jharkhand, 826001
    Website: www.airtel.in

    Airtel was cheating everyone in india before jio lunched and now also airtel is cheating by not keeping their promises.

    On 24-april-2017, airtel has lunched 399 plan which has validity of 70 days. Today i recharged my airtel i.e [protected]for 399 and the validity i got is only 28days??

    How can they change the plan without any prior notice to the consumers??

    But in the airtel home page still it is showing 56 days for 399 plan which i have not got this also??

    What should i do, i have recharged for 399 plan thinking i don't have to spend any money for next 70 days, how can airtel do like this to their consumer??

    Please do take an action because the promos which airtel made and breaking their promises without any notice?

    If 10% of people in india has recharged for 399 and airtel doing such a fraud things, they have have earned a huge money, and then it will be converted as black money because airtel will show that they give such options facilities to the people but it is not.

    I think they have earned hundreds of corer with this fraud cases and by their advertisement many people has ported to airtel network.

    See how they are cheating people and making people to come behind airtel network..

    How can this be justified??

    Thank you.

    Regards,
    PRANAY GOPALKA
    Jun 5, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    May 01, 2017
    Airtel Customer Care's response
    Dear Ms. Gopalka,

    This is with reference to your post, dated 30 April 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer, service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    May 05, 2017
    Airtel Customer Care's response
    Dear Ms. Gopalka,

    This is with reference to your post dated 30 April 2017.

    We tried calling you multiple times to get additional details to enable us to address your
    concern.

    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

    Regards,
    Rakesh Kumar
    airtel presence (airtel Customer service team)
    bhartiairtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helllo...I HV same complaint against airtel regarding 399 plan..first dey HV given it for 70 days and suddenly plan WS ovr in 28 days...so I went to airtel store and tlkd wid der representative some how dey explained me it is just for 28 days and hence forth 399 RS for 70 days vl b activated for me..again I did tht recharge and scheme got activated for 28 days...I calld to customer care and dey told dey vl extend it till 70 days...airtel is cheating upon people

    My self dr.Hardik
    [protected]
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      S
      Sydney Osmen Robert
      from Jodhpur, Rajasthan
      Apr 30, 2017
      Resolved
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      Resolved

      Address: Jodhpur, Rajasthan, 342005

      I am not getting 4G network on my number I have recharged my number on 21 April 2017 of rupees 244 for 70GB 70 days 1GB parday at that time i called airtel costumer they told me to upgrade my 4G SIM again and I got a new SIM but after some time for last friday night 28, April 2017 i called airtel costumer care then I went to airtel store they told me to clean up the SIM and try but still problem was the still there after that I again called airtel costumer care he told me that you have used your 1Gb so you are unable to used 4G on 29 April 2017 they are telling thet airtel 4G is working in your location and it is in good condition but on 30 April 2017 morning they are telling that there is no 4G network in my area it is clear that airtel Tellicom company is doing fake tv add thet shows that airtel 4G network is better than else
      Please resolve my problem as soon as possible
      John Roberts
      Jun 4, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Apr 30, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 30 April 2017.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      May 02, 2017
      Updated by Sydney Osmen Robert
      Yesterday 1/5/17 i got a call from airtel number [protected], he told me to switch off my handset after 30min and and then start it and you will get the 4g network but after getting 4g network it again stopped at 11:30 pm from that time till 11:30am i was unable to receive 4g network
      May 03, 2017
      Updated by Sydney Osmen Robert
      There is still no 4G network coverage nobody is supporting costumer care is not accept any problem from their side sim is not supporting 4G network in any 4g handset AIRTEL is cheated me showing that his 4g network is the best and 4g coverage is every were I want to say that this company is a froad don't believe in it
      Verified Support
      May 04, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 30 April 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Rakesh Kumar
      airtel presence (airtel Customer, service team)
      bhartiairtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        ankos
        from Lala, Assam
        Apr 30, 2017
        Resolved
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        Resolved

        Address: Dibrugarh, Assam, 786001

        I have recharged 349 for [protected] which gave me 1gb/ day for 28 days with unlimited calling. This was exclusively for 1 year. Validity expired on 29/4/17 and when I tried to recharge again it was not showing. Secondly, app offered 4gb for 28 days on recharge of 147 and when I recharged it though it deducted and showed successfull recharge, data was showing as only 1gb for 7 days. Thirdly, on recharge of 97 exclusively on the app which gave 400 local minutes for 28 days, on recharge it is showing just for 7 days. It this some kind of joke. Kindly resolve.
        Jun 5, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        May 05, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 30 April 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Rakesh Kumar
        airtel presence (airtel Customer, service team)
        bhartiairtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          R
          rakesh sisodia
          from Mumbai, Maharashtra
          Apr 30, 2017
          Resolved
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          Resolved

          Address: Jaipur, Rajasthan, 302020

          Dear sir

          Few days back i have applied for portability from vodafone to airtel. On the same day i got call from vodafone and the executive was insisting me to cancel the port request and offered me rs 549 plan. I agreed with him and asked him to activate the plan and cancelling porting request. And same plan has been activated on my number. Still i was getting frequent call from airtel. I told airtel customer executive several time that i don't want to port and cancel my request. The same i had informed to vodafone customer executive (I also have the copy of email) and they told me that they have cancelled the porting request. Now today my vodafone network was suddenly gone and got the message from airtel that my airtel sim got activated. What kind of fraud from airtel is this. How can they forcefully port my number when i already denied for same.
          Jun 4, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Apr 30, 2017
          Airtel Customer Care's response
          Dear Mr. Sisodia,

          This is with reference to your post, dated 30 April 2017.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at [protected]@in.airtel.com

          Regards,
          Anil S.
          airtel presence (airtel Customer, service team)
          bharti airtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          May 02, 2017
          Updated by rakesh sisodia
          No response from Airtel
          May 03, 2017
          Updated by rakesh sisodia
          Can you please solve my issue
          Verified Support
          May 04, 2017
          Airtel Customer Care's response
          Dear Mr. Sisodia,

          This is with reference to your post dated 30 April 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Rakesh Kumar
          airtel presence (airtel Customer, service team)
          bhartiairtel ltd

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Hi requested for porting my number to Airtel from Vodafone. According to the message from Airtel the SIM was supposed to be activated last night (March 14) at 11:30 PM.

          Around 10:30 the network on my Vodafone SIM went off & I inserted the Airtel SIM. The network appeared for a min & disappeared. I have called customer care twice - once they said wait for 3 hours. The second time they said change your handset. I tried putting the SIM into another phone but that didn’t work either.
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          3 found this helpful
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            N
            N Ramasamy
            from Hubli, Karnataka
            Apr 30, 2017
            Resolved
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            Resolved

            Hi my no [protected]

            Ince last month ive been receiving messages of vas automatically

            Every day i spend 20 mins to deactivate all these.. But all these vas automatically deducted which is day light robbery and lots of torture

            Pls pls do something

            Called customer care no useeeee
            Jun 4, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Apr 30, 2017
            Updated by N Ramasamy
            now 25 rs removed automaticallyyyy...
            Apr 30, 2017
            Updated by N Ramasamy
            got a sms playbox sevice renewed for 25 ..
            Apr 30, 2017
            Updated by N Ramasamy
            called d 121 customer service ...pp;l disconnecting...pls sosssssssss
            Apr 30, 2017
            Updated by N Ramasamy
            and airtel charging re 1.50 for calling customer service
            Apr 30, 2017
            Updated by N Ramasamy
            My no [protected]

            when i called customer care 121 for their fraud for auto deduction on VAs

            they are cutting rhe call//and chargin money for the same ...
            Verified Support
            Apr 30, 2017
            Airtel Customer Care's response
            Dear Mr.Ramasamy, ,

            This is with reference to your post, dated 30 April 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Anil S.
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            May 04, 2017
            Airtel Customer Care's response
            Dear Mr. Ramasamy, ,

            This is with reference to your post dated 30 April 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Rakesh Kumar
            airtel presence (airtel Customer, service team)
            bhartiairtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              P
              Prabu01112002
              from Delhi, Delhi
              Apr 30, 2017
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              Address: 623707
              Website: www.airtel.in

              I've a Airtel 4g sim but the sim is not working.it says out of service.the number backside of the sim is[protected]U.please help me ...I'm worrying about it...I can't even place a call...I'm living in India, Tamil Nadu, ramanathapuram, paramakudi.i will hope to see you will resolve this problem. .
              Apr 30, 2017
              Updated by Prabu01112002
              I'm Tamil...so call me Tamil known person.
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                S
                Saba Khan 1990
                from Delhi, Delhi
                Apr 29, 2017
                Resolved
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                Resolved

                Address: 831001
                Website: www.airtel.in

                My mother always uses to recharge for the next month's data pack before the previous months data pack would get over so that the left over data can be carry forwarded. She did the same thing yesterday but airtel didn't do so and she lost 1.5 GB data worth Rs.300 and after calling customer care they said they cannot do anything about it. No wonder Airtel is falling down. So not customer friendly.
                Jun 4, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Apr 30, 2017
                Airtel Customer Care's response
                Dear Saba,

                This is with reference to your post, dated 29 April 2017.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                May 04, 2017
                Airtel Customer Care's response
                Dear Saba,

                This is with reference to your post dated 29 April 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Rakesh Kumar
                airtel presence (airtel Customer, service team)
                bhartiairtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  M
                  mayankh
                  from Gurgaon, Haryana
                  Apr 29, 2017
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                  Address: 122002

                  Hello sir,

                  A mobile no. registered on WhatsApp [protected] is disturbing my family members and chat with them by telling a fake identity of my family members and chats vulgarly. He copies the details and chats with another in such a way that he is one of our family members and gives a fake identity of one of family member and shares information. He is a threat to my whole family. Please check the phone number and kindly find who is this person. It can be a threat to nation too. Someone is intruding into our personal lives, please check the number as soon as possible.

                  Thank you!
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Arunkumar Pandit
                    from Delhi, Delhi
                    Apr 29, 2017
                    Resolved
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                    Resolved

                    I am arunkmar g pandit using airtel sim [protected] from almost 5 years, recently i opted for unlimited calls plan of rs 349, it worked for 3 days and again started to charge normal rates, i once talked to costumer executive but he gave wrong number to enquire.
                    I want justice to my money so i request you to continue the plan service to prescribed period, or else stop giving adds about the plan and i will quite airtel very happily for its worst service and money making stratagy.
                    Jun 4, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 30, 2017
                    Airtel Customer Care's response
                    Dear Mr. Pandit,

                    This is with reference to your post, dated 29 April 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    May 04, 2017
                    Airtel Customer Care's response
                    Dear Mr. Pandit,

                    This is with reference to your post dated 29 April 2017.

                    We tried calling you multiple times to get additional details to enable us to address your
                    concern.

                    However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                    Regards,
                    Rakesh Kumar
                    airtel presence (airtel Customer service team)
                    bhartiairtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      M
                      MoolchandSinghal
                      from Mumbai, Maharashtra
                      Apr 29, 2017
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201303
                      Website: www.airtel.in

                      Account details:-
                      Account no. - [protected]
                      Landline no.[protected]

                      Airtel service person no.-
                      Sales team: - shankar - [protected]
                      Installation team: - gaurav[protected]

                      Complaint id:[protected]

                      Internet plan-
                      899 16mbps 60gb

                      Airtel customer care,

                      On 14th april 2017, i've applied for my new broadband connection at my house.
                      The salesman (Shankar) assured me that i will get a connection within 24hours (But i got after 4days).
                      He took installation charges of rs 500. (Cheque on the name of bharati airtel). He assured me that i will get a landline phone along with my connection.
                      On 18th april 2017, your men (Gaurav) from installation department came to install connection at my house.

                      To my utter surprise, i was informed by him that: -

                      1. I won't get my landline phone since the sales team hasn't passed the
                      Request.
                      2. I will get a speed of 2mbps instead of getting 16mbps since the
                      Sales team has directed to do so. (That also only when i enquired
                      After running a speed test on my mobile).

                      The very next day i dialled 121 from my no. And i was assured that the problem will be fixed by 22nd april 2017.

                      Even on 28th april, it wasn't resolved, and it kept on showing that my complaint was open.

                      I called shankar several times, and he also kept on saying that i will receive my phone on next day (Every time).

                      For the speed, he said that only 2mbps was feasible in my area.
                      That"s not true! My freind is getting a speed of around 8-10mbps!!!

                      You have published false advertisements claiming of providing 16mbps speed at my locality. You haven't informed even during the time of registration that i will get only 2mbps!

                      Either you provide me
                      -with the instruments (Landline phone) within a fixed date
                      -and install a speed of 16mbps (Because i am paying you for that!
                      There is no excuse of feasibility, you are charging me, so it's
                      Your duty to make it feasible), and if you can't then don't charge me
                      Full amount
                      Or have me a disconnection with full refund.

                      Airtel is the costliest service provider in my area, still, i chose it because of its service they provide, which they yet failed to provide!
                      Even my previous service provider was providing me with a better service!
                      Jun 11, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      May 02, 2017
                      Airtel Customer Care's response
                      Dear Mr. Singhal,

                      This is with reference to your post dated 29 April 2017.

                      We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      May 09, 2017
                      Airtel Customer Care's response
                      Dear Mr. Singhal,

                      This is with reference to your post dated 29 April 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      airtel presence (airtel Customer, service team)
                      bhartiairtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      May 20, 2017
                      Updated by MoolchandSinghal
                      Airtel

                      I've received your call on 9th May 2017, stating that I will receive my instruments within one week.

                      May I inform you, that it has been more than 10 days but I have still not received my instruments. Plus, I haven't received any notification about the same.

                      Kindly look into the matter and take strict actions against the sales team, which was responsible for providing me the necessities.

                      Kindly assure me a fixed time by which I will receive my gadget. Or otherwise make me a refund of my Rs. 500 which you took as installation charges.

                      Moolchand
                      May 24, 2017
                      Updated by MoolchandSinghal
                      It's been more than a month since I've had a connection from Airtel. Still I haven't received any instruments.
                      Even my speed plan hasn't been changed. I am still getting a speed of 2Mbps instead of 16Mbps.
                      I've even tried to contact ​through Airtel presence, but still didn't received any replies.
                      This is pathetic! It looks that airtel even don't take complaints seriously.
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                        B
                        Bakshi Prashant Shrivastava
                        from Mumbai, Maharashtra
                        Apr 29, 2017
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                        Address: Katni, Madhya Pradesh, 483501
                        Website: [email protected]

                        Please 4g network available karaye villages and post deogaon tahsil rithi disstric katni madadya Pradesh m.n.[protected]
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                          L
                          Lic Nilesh Bharti Prajapati
                          from Ahmedabad, Gujarat
                          Apr 29, 2017
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                          Address: Gandhinagar, Gujarat, 382620
                          Website: www.airtel.in

                          They are saying they are providing unlimited calls n data but they didnt give data n calls, they only provide 1 gb data only one time
                          Apr 29, 2017
                          Updated by Lic Nilesh Bharti Prajapati
                          My airtel number is [protected]
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                            N
                            Narendra Srivastav
                            from Allahabad, Uttar Pradesh
                            Apr 29, 2017
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                            Address: Gorakhpur, Uttar Pradesh, 273001

                            Dear Sir/madam

                            I want to change our airtel prepaid number to postpaid but your executive can't help to do this prosses.
                            Please solve the problem

                            Regards
                            Narendra Mohan Srivastava
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                              P
                              Pardeep Sharma 1957
                              from Pune, Maharashtra
                              Apr 29, 2017
                              Resolved
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                              Resolved

                              Address: Chandigarh, Punjab, 160036

                              I had applied for the change of ownership. Address verification was carried out sucessfully on 25th April, 2017 for which a text mes was recieved by me. I had been visiting AIRTEL Store, Sector 35, Chandigarh for the updates and being attended by Ms. Shikha. She without refereing or checking the status used to inform that the ORDER has not been generated. I contacted customer service number, who was very cooperative in checking through the problem that child numbers were attached though not in use.

                              Today was my 4th visit to the store for this purpose when I was surprised to note that Ms. Shikha could't recollect that I had been visiting her for many days.

                              The Manager informed that Ms. Shikha did't follow, however, she was supposed to update the status and had been negligent.The proceedure have been restarted today with getting my documents again without giving any time line for accomplishing the work.

                              If the customers have to call the customer service number and every time required to spend 20-30 minutes for resolving the issues, WHAT IS THE NEED OF RUNNING OFFICE/STORES LIKE SECTOR 35, CHANDIGARH.
                              Jun 2, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 29, 2017
                              Airtel Customer Care's response
                              Dear Mr. Sharma,

                              This is with reference to your post, dated 29 April 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer, service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              May 02, 2017
                              Airtel Customer Care's response
                              Dear Mr. Sharma,

                              This is with reference to your post dated 29 April 2017.

                              We tried calling you multiple times to get additional details to enable us to address your
                              concern.

                              However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                              Regards,
                              Rakesh Kumar
                              airtel presence (airtel Customer service team)
                              bhartiairtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                P
                                Prakash Nagabathula
                                from Ron, Karnataka
                                Apr 29, 2017
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                                Address: Karimnagar, Andhra Pradesh, 505184

                                I recharged for 110 local and national sms pack with rs 11 on 28.04.2017. But each sms is charging airtel rs 1. Even though i recharged sms pack. Customer Care is not responding. Pls its urgent for me sms pack. Resolve my provlem prioritybase.
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                                  R
                                  raj15031988
                                  from Bengaluru, Karnataka
                                  Apr 29, 2017
                                  Resolved
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                                  Resolved

                                  My customer id for airtel dth is [protected]. I had recharged for cbs channels way back in jan 2012, after a year or so airtel discontinued the channel but still charging me the top up done for these channels every month.
                                  How come you can charge for the channel which you only discontinued and that too from such a long time, when i spoke with the customer care guy they told me sir you should have informed us earlier so that we should not have charged you, after explaining it to him that you are not showing that channel no more on airtel digital tv so you should not charge it how come a subscriber will tell you that you discontinued the channel then wave off the charges.

                                  Isnt it very basic that if you are discontinuing the channel from your viewing list then you should even drop the charge of top up of that particular channel.

                                  Even a # will also know this.
                                  Jun 12, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 30, 2017
                                  Airtel Customer Care's response
                                  Dear Raj,

                                  This is with reference to your post, dated 29 April 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Anil S.
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  May 05, 2017
                                  Airtel Customer Care's response
                                  Dear Raj,

                                  This is with reference to your post dated 29 April 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Rakesh Kumar
                                  airtel presence (airtel Customer, service team)
                                  bhartiairtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    D
                                    DrShilpi Singh
                                    from Lucknow, Uttar Pradesh
                                    Apr 29, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110017
                                    Website: Bharti airtel

                                    I wanted to get it converted my SIM from prepaid to CUG postpaid as I m working in max hospital. The person who comes for promotion of Airtel provided me SIM but from past 15 days I m made to run behind them for networks as the SIM is not active till now. I was feeling that I should not have converted the SIM. Finally the reply I got from customer care is that u may get the complaint done via Airtel site as we are not getting as response from backened regarding your SIM. If I have taken the SIM of your network than u should provide me your services neither diverting me here and there. I m very disappointed as I m using other two numbers of Airtel so I have a trust on your network but it seems you people really don't care about your customers. My number which is not active till now is [protected]
                                    Jun 2, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 02, 2017
                                    Airtel Customer Care's response
                                    Dear Dr. Singh,

                                    This is with reference to your post dated 29 April 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel Customer, service team)
                                    bhartiairtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      Sangeeta Kashyap
                                      from Ahmedabad, Gujarat
                                      Apr 29, 2017
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                                      Address: New Delhi, Delhi, 110030

                                      Dear sir pls check my Internet settings. I m trying to calling you on 198 but they doesn't give any response pls check my connection.. My mobile no [protected]
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                                        S
                                        Shreya Bhatt
                                        from Bargarh, Odisha
                                        Apr 29, 2017
                                        Resolved
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                                        Resolved

                                        Address: 201005

                                        I have recharged with a pack but its not working airtel prepaid no. [protected]
                                        Jun 6, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 30, 2017
                                        Airtel Customer Care's response
                                        Dear Shreya,

                                        This is with reference to your post, dated 29 April 2017.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Apr 30, 2017
                                        Airtel Customer Care's response
                                        Dear Shreya,

                                        This is with reference to your post, dated 29 April 2017.

                                        We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                                        We look forward to receive the required details.

                                        Regards,

                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        May 04, 2017
                                        Airtel Customer Care's response
                                        Dear Shreya,

                                        This is with reference to your post dated 29 April 2017.

                                        We were waiting to receive your contact details to enable us to address your concern.

                                        Since we have not heard back from you, we trust your issue has been resolved.

                                        If you require further information / assistance, please write to us at [protected]@in.airtel.com

                                        Regards,

                                        Rakesh Kumar
                                        airtel presence (airtel Customer, service team)
                                        bhartiairtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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