[Resolved]  Airtel — not able to do online recharge using any wallet or airtel.in or airtel app on the number [protected]

Address:IIT DELHI, HAUZKHAS VILLAGE, NEW DELHI 110016, New Delhi, Delhi, 110016

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from delhi circle. I have started facing this issue for a month now.

1. Unable to recharge from airtel wallet. A message that i get is 'transaction failed'. It is working fine with another airtel number.

2. Unable to recharge from the internet, paytm and other modes. It gives message unsuccessful transaction and wrong mapping of circle and number. This is happening only with my mobile number [protected], it is working fine with other airtel numbers. I have used different mobile banks and credit and debit cards. Have made several complaints also.

3. I tried with other person asking him to recharge my number but it fails.

Finally, i am unable to recharge my mobile number [protected].

I have contacted customer care, branch but still, my problem is not resolved. Kindly resolve at the earliest.

My alternate number is [protected]
Was this information helpful?
No (0)
Yes (0)
Jul 9, 2019
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information