[Resolved] Airtel — Not able to get Internet connection | |
I purchased 3G Airtel data card for my laptop from Coimbatore about 6-7 months ago. As long as I use it in Coimbatore, it works well. But the moment I travel for my work, I am unable to get internet access outside COIMBATORE!!!. Every now and then the connection stops and a dialog appears, which says, "detecting Device" and then connection goes off!! I again restore connection, but this ugly process is repeated I never imagined that a prestigious company like Airtel, which claims itself to be one of the best, does this to its subscribers. Having paid the consumption charges every month before due date, I am entitled to get good service from them. As a result of their failure to provide access to internet, I am not able to complete my Office work on time. My boss thinks that I am giving unnecessary excuses!
Shame on Airtel and their staff who have created this kind of difficult situation to me.
I do sincerely hope that after reading this complaint they would contact me and see that such things are not repeated in future.
My post paid Airtel data card number is [protected].
My mobile numbers are as follows: [protected]; [protected]; [protected]. My name is M J SUBRAMANYAM. MY EMAIL ID IS :[protected]@gmail.com"
I would urge them to treat this as MOST IMPORTANT AND VERY URGENT.
M.J. SUBRAMANYAM Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
I got multiple calls from [protected] (Collection Department - Coimbatore team) dated from 14th Aug 2014 -Thursday to follow-up on my payment due. The lady representative used unethical words (useless fellow, senseless in local Tamil lang) when I had last interaction on 19th Aug 2014 - 2.30pm - 2.50pm. I expect a valid response on this behavioural aspect when approaching a customer.
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This is with reference to your post dated 16 August 2014.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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