[Resolved] Airtel — Not able to recieve calls | |||
Hi, I recently ported from Vodafone Karnataka to Airtel Karnataka. Post porting, I am unable to receive any calls. Whenever someone tries to call me, they get a message - "Number is invalid" and even i am not able to send and receive messages. When I complained on 198 on 14th and 18th of January 2017, they informed me that it is resolved, however the issue still exists and they have registered a complaint and asked to wait for 72 hours. This is really disappointing. Airtel doesn't seem to have any immediate solution. Regards, Pavan Was this information helpful? | |||
Mar 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 19 January 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 23, 2017 Airtel Customer Care's response Dear Customer, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 26, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 January 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jan 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 January 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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You can call me at [protected] between 11:30am to 2:00 pm today.
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