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I paid 165₹ yesterday on 7 march '20 and receiver says he hasn't received his amount yet. I paid using patym upi and it says that amount went to [code]@mairtel. Now is my money gone or will I receive a refund??

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We are facing bad network connection.we may not using internet and there is always trouble in our circle.please check the connection carefully i hope u done.
Even after recharging with rs.46 SMS pack, still I've been deducted for all the SMS I've sent. This is rediculous and even the customer care says simply restart your mobile. Such a horrible resolution and service this is.
Date. 9/2/2020 we're recharge ₹219 in two times (₹438) but recharge's process has been not completed but amount has mynas from my account plz. Refand me emigrate
Mob. No. [protected]
Compni. Airtel
Mob. No. [protected]
Compni. Airtel
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20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078