Airtel — not allowing my no. ([protected]) to get port to other telecom services

It is hereby brought to your kind notice that i have ported my above mentioned mobile number to other telecom service provider on dated 04-08-17 but till date you are not leaving my number so that my number can be ported into my choice telecom service provider
Porting of mobile no. Is as per government rules and you can not hold the same in this manner
It is hereby also informed you that i have also recharged my above mentioned mobile number for rs 85, rs 26, and rs 20 after dated 5-8-17 through paytm and it is matter of great surprise that above amount has not been credited in my above mentioned mobile number services which is illegal and instantly same be credited in my account