Airtel — not allowing to call 1860 numbers even though customer has balance

Address: #203, Haripriya residency, JCR layout 2nd main, Boganhalli main road, panathur,, Bangalore, Karnataka, 560087

Airtel restricts/controls customers ability to make phone call. Airtel is not allowing to make "1860" number calling to any customer care of any consumer products. For example airtel doesnt allow to call acquaguard service centre water purfier ([protected]).

Regarding this context we have called the airtel customer care multiple times but it was never resolved.

Customer complaint number raised against the following ticket number - [protected] - never resolved!!