Airtel Complaints & Reviews

Hello Sir/Mam,

i have accidentally recharged a wrong number ([protected]]) instead of ([[protected]]) on Airtel number from Airtel website.

i am looking forward to receive a help regarding reversal of the same.

Right Mobile No. [[protected]]
Wrong Mobile No. [[protected]]
Amount : 199
Transaction ID :
Date: 27 Jan 2020

Hi airtel,

I am tried many times. But this server problem still continue with my number.
And you are not able to solve this problem.

I am filling helpless. I am facing this issue from 20 days. I am not able to make any calls. Should i make my next recharge or not let me know.

While calling in 121 or 198 also same problem. Your servers not able to respond.
I am airtel customer from 8 years but i never had such a worst experience from you customer care team and airtel.

Quick action is required. I am facing this issue in hinjewadi phaze 1, pune 411057

Reply asap

I did the recharge of amount 449, which is said to be unlimited pack and it says 100 messages per day, but i am not even able to send even 1 message, even when i try amount is reduced from the amount in the account. I tried contacting the customer care but i was not able to connect. The sim is actually registered from odisha and am currently in kerala so what should i do.

Dear,

Airtel customer care behaviour is not good,
Am facing internet problem 4g internet speed is 56kb/s
I complaint for it but no solution provided and rudely talking and call disconnected

I have proof with recording,
And no solution provided from customer care

Senior name is aarti, when i ask del id

She said i can't share my information...

Kindly solve my problem..

Hi.. My self Biswajit Barik from khordha, Odisha I am a Airtel dth user today at 12.11pm I had called for a query to Airtel customer care but a customer care girl misbehaved me and told me that go any where and complained against me.I have also a phone records.If you kindly helpme I thankful to you.

My broadband id[protected]_dsl. I have requested to disconnect my broadband services. Which was accepted by you on 24.10.2019. But still you have generated bill for rs 425.80for nov. Which was alredy adjusted by you my advance payment. Pls refund my excess bill payment money.. Pls transfer the same in my sb a. C with sbi. Nemi nagar br indore/ifsc code sbin0030344..ac name dilip kumar jain

I have done a recharge of amount 399. On airtel website to my new number [protected]. Using anazon pay method. Recharge become failed and amount of 399 is deducted from my amazon pay. And not refunded yet.
Txn id #[protected]From airtel website)
Please help me with this.
I request you to please provide me refund from airtel against this failed recharge.

At my home, we 3 people using airtel services since long time. But from last 2 month we are facing very serious issues of network connectivity and internet speed is very much decreased. And it is very frustrating that someone call us and my mobile status shows switch off. So they did not connect with us. This happens from last 2 month but now a days the problem is increased so do the needful for.

I am vasu. S my native is tamilnadu dharmapuri-dist, palacode. Presently working in assam. I am using airtel postpaid sim. I got postpaid sim in dharmapuri airtel office. Today i got little problem in my sim card. Suddenly i contact the dharmapuri airtel office 1300 hrs with my another mobile. Mr. Robert attend my call and he give very irresponsible answer with me. And not clear my sim card retaled issues... Airtel ltd will take necessary action in this person.

I did my recharge for rs.558 pack through my airtel app. The money got deducted from my bank account but the recharge is not done and not reflecting in my airtel app as well. Do something about it asap. I need to know the reason behind this and want to get in touch with airtel costomer support as well. My airtel app offers no solution to such problems neither it suggests steps to be done in case something like this happens.

Once i install gmesmania from play store. I uninstall the game with in day but still they deduct my balance on daily basis whenever i recharge i receive messge that your balance is zero and at the mean time games mania send me a link. Through message that now your link us ready now play a game. They just automatically deduct my recharge mount without notifying me. I try to get rid from this game but everytime it is useless. I didnot found even a single link so i can unregister myself from this game.

I have been facing sever network coverage issue since last month (Dec 2019) and in this regard, i have registered repeated complaint to airtel customer care and airtel store. somehow on 18th jan 2020 your network team engineer have visited my localities and he has also found poor network coverage and problems related to call connectivity & data nonworking (Both indoor & outdoor). Even after completion of airtel network team survey, they have not taken any corrective action to improve the network coverage and still i have been facing same issue.
I am literally got frustrated with the airtel response on this matter and would hereby escalate this matter to trai for further action. I have pasted below the screen shot message from airtel app i. D.

My number is [protected] and through mnp from bsnl i came into airtel ncr. Due to business trip i came to jammu. Suddenly i got signal in mumbai and for activation i called 59059 in 4hours back i tried again and again i getting the response "sim activation is inprocess please switch off mobile and switch on after 30 minutes". I have tried ke this 6 time but my sim not activated.
Please help regard. For contact please call to alternative number [protected]

Hi i am user of airtel sim card but i am not able to use internet. My airtel pack is waste for me. Kindly please resolve internet issue on our area any another users also getting this issue. More than 1000 airtel users getting this issue. According to calling quality i will give 4 number over 10 and according to internet service i will give 0 over the 10.

From last 15 days i am facing the network issue while calling i am getting the "server unreachable" error message. I have raised issue to the customer care 121 multiple times. But till they haven't responded to me. This is very disappointing. From last 11 years i am using this airtel number. And don't have any alternate mobile number, i am trusting airtel but they are not giving importance to their regular customer.

Sir please remove dnd from this number because this is important number i can't leave this sim so i'm kindly requesting you please can u make sure this mail. Again i won't disturb to others so please check once what happened this number, please remove this number from dnd list i'm requesting from this complaint box so can make sure i'm requesting you sir please remove

I am an army person and presently in lucknow cantt. I have bought airtel dth 40-50 days before. After 10-15 days from the installation video problem was started. I lodged complaint to airtel customer care ur representative come and talk roughly to the family members. Now they are saying that all network cable has to be changed. I have already spent amount for the first installation. It should be changed at your end.

I had ported from vodafone to airtel, my last bill of rs, 166 was pending hence my outgoing services were barred. I paid that amount on the 16th of jan 2020, but till date my outgoing services have not been unbarred.
I have given the receipt copy too to airtel store to confirm the payment ahs been done from my end.

Airtel is saying that vodafone back end team is not responding to their query of confirmation of the receipt of the payment.

And there is no resolution to this issue even after multiple calls and visits to airtel as well as vodafone.
Both are just blaming each others back end teams incapabilities and after every visit airtel is just tell, wait fro 48hrs and the matter will be resolved. It has been more than 7 days now still it has not been resolved.

I've ordered airtel xstream set top box on[protected] and the same has been installed on[protected]. With this, i can play tv channels and run apps like prime video, netflix, etc.

At that time of purchase, airtel gave me 7 days hd tv channels and today on day 8, they have suspended my account and demanded rs.153 on monthly basis. However, there were only 2 plans rs.360 &rs. 699 respectively on airtel websites.

I complained that i don't want to see the tv channels, i just want to run apps which will be playing with the internet and i am paying separately for wifi.
But they denied so i've requested them to return the set top box and refund back my money but they also denied and forcing me to pay rs.153, monthly.

It's just 7 days product but they refused to take the return.

I have paid rs.2249 and want compensation of rs.2751 now. Total amount rs.5000.

If the matter will close here.in case if hearings arrange by the court then the compensated amount will be increased by rs.2249 by each hearing.

Too low internet and calling network in this area even have airtel tower also some time the signal will be show but there is no response of interest and calling network. There is a airtel tower with the distance of 450 m from here but we suffering form low internet and calling network in this reson we are requesting to look about the matter as soon as possible