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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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T
Titli Sengupta
from Barddhaman, West Bengal
Oct 27, 2019
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Address: Kolkata, West Bengal, 700131

I m suffering from internet connection problem for the past two days. Whenever i m switching on mobile network it is showing emergency. I have tried to a no. Of ways to resolve like deactivate and then activate sim, switch off phone, checked whether the sim is placed properly or not - but nothing helped. This problem arised for the third time.. Please solve this problem asap or else i m leaving this connection and will never refer anyone about airtel...
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    Address: 600018

    Hello airtel

    I really enjoyed the service and speed airtel provided and had to disconnect the service as i am leaving abroad for years, with proper reason and time i had initiated the disconnection request and to my sad, i am still receiving bills and calls for payment, i have made a final payment and don't want to pay anything in future as service was cut in sep 2019 itself and i have paid additional month payment also oct...
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    Noying
    from Samastipur, Bihar
    Oct 26, 2019
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    Address: 110067

    My airtel network is not working for 3 days. Suddenly network signal just went off and i tried to switched off and on still not working. I even took the sim out and re inserted but to no avail. Iam from delhi and have been using airtel for the last 5 years. I dnt understand why network signal is not available. I use jio sim too as secondary no on the same phone. Please help.
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      K
      Kaustav(AS)
      from Kolkata, West Bengal
      Oct 26, 2019
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      Address: 21 Diamond Harbour Road, Kolkata, West Bengal, 700008
      Website: Airtel

      I had been using an airtel sim (Denoting the number by a-01) form 2015 to 2018 in an old phone while using another sim (B) in a new phone. At the same time, i used whatsapp on the new phone using a-01. However, my phone got damaged in 2018 after which i failed to recieve any message on that number. I kept using a-01 for whatsapp until recently i got alerted that someone else was using the number.
      On heeding advice from local operators, i deleted the whatsapp account on a-01 and opened another on b. But, the fact that i have to open a new number and message everyone else is quite inconvenient and my professors all have the old number. So, i may miss important information regarding our courses.
      I want to reactivate my old number. So, please do whatever is needed and give me a chance to reactivate my old number.
      Thanks, kaustav ghosh
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        A
        askmal
        from Noida, Uttar Pradesh
        Oct 26, 2019
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        Case no — 4215018
        I have made a big mistake & i am regretting to register in air tel payments bank. I credited rs. 321 / — (121 + 200) transaction ids -[protected] and [protected], on 26 oct and i wasted 4 hours to pay my bills online from air tel bank. But their site has put me in circles by saying that my money pin is wrong & asking me to go to "forgot my pin" & then go to change my money pin where i am stuck as the site is not going ahead & just a red half circle is going round & round for 4 hours.
        This is a big nuisance for payment through air tel. So long i was paying through normal credit cards and used to be free in 10 minutes.
        I want to close my acct with air tel. I want my money back in my bank/ credit card credits asap.
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          S
          Sabs12
          Oct 26, 2019
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          Address: Bangalore, Karnataka

          Hello, i forgot my airtel money mpin and registered details, i did couple of years back. Currently i am abroad and not able to call customer care or 400. I tried 3 times and it is locked for 24 hours. Is there any email address or any other alternative method that i can contact to change or create new mpin. Any help or assistance will be appreciated.
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            H
            Hitesh9191
            from Amritsar, Punjab
            Oct 26, 2019
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            Address: India, Sangrur, Punjab, 148001
            Website: Airtel

            I made a recharge via paytm 399 but airtel automatically done a recharge of 48 and my outgoing is closed since 4 days. And airtel customer care is not even know how to deal with it.in starting they said paytm reverse the payment, when paytm claimed of successful recharge. They said proper recharge not done. Then how come this 48rs recharge? Instead of 399rs rch. Then always airtel idiots give a request number and this thing never works. Not worth network and service is in negative. Going for another option soon and transfer my all three numbers from airtel.
            Airtel customer support has been notified about the posted complaint.
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              F
              fakir mohammad
              from Korba, Chhattisgarh
              Oct 26, 2019
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              Address: shri nath auto mobiless (hero showroom) khadawada road garoth, Mandsaur, Madhya Pradesh, 458880

              Garoth dis-mandsaur (M. P)
              Shri nath hero showroom par after long time network not available plese sloved issue
              Shri nath auto mobiles par baht samay se airel ka network nahi mil pa rahah hai our custmer care par camplaine karne ke bad bhi shikayat ka nirakaran nahi huva hai plese sloved issue bahut samay se problam ho rahi hai
              Thank you
              Airtel comapny
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                S
                Sujijith
                from Ernakulam, Kerala
                Oct 25, 2019
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                Address: Thrissur, Kerala, 680546

                I have been using an airtel prepaid connection since last 10 years. Since last five days my sim card has stopped receiving signal.

                Assuming the new changes made by the telecom companies, i thought there would be changes in the recharge vaidity and i did a recharge of rs299.

                Upon query, the customer care office informed that the sim may have defcts and directed me to take a duplicate sim. Contacting the airtel office at kunnamkulam-kerala and took a duplicate sim at the cost of 70rs. Alos it was informed that the sim was disconnected due to a missing in the identity documents. It was conveyed that my date of birth was not entered by the airtel authorities in their system and the same seems absent in the server.

                The action from airtel has indeed shocked me. The connection was provided after handing over proper id proofs and the same had been provided during sim duplication also.
                It is quite unfair that a customer has to suffer for the mistake from the service providers. Airtel has followed no ethics in this issue.

                I have been using this number for my personal as well as official communications and i have been suffering to have my daily communications. I feel being tortured by the company.

                I went to two of the airtel offices in kerala_ airtel office at kunnamkulam & airtel ho at shornur road, thrissur, kerala. At both of these offices i went in person with all my identity proofs but was shocked to see that the issue can’t be solved from there. I was informed that the sim will get activated within four days once they validate the datas. It has been around 6 days now but my sim remains dead.

                After my marriage in august 2016, i took a sim for my wife from idea cellular. Later it was also ported to airtel as there was no network for idea in her area. From yesterday onwards, that sim also is dead_ no internet, no outgoing calls!! I dont know whether this action is also related to the issue.

                I am totally dissatisfied with their treatment.in fact, there is no time with me to beg the airtel offices to get my sim activated because of a fault that doesn’t attribute to me.

                I sent mails to airtel ([protected]@airtel.in) attaching my id proofs along with the mail and requested to do the needful for reactivate the sim, or else, to do the needful for me to get ported to some other network. The response was unfair_ the email id i have communicated is not registered with them. Inf act, the email id also was filled up by me in the application form when i took the sim. Further, they sent me a link to validate the account which leads to a one time password entry space which i would receive in my 'disconnected sim' (Without signal, i cant receive an otp to that connection). I sent further mails, but no response.

                I request for an action in this regard.
                Airtel customer support has been notified about the posted complaint.
                Oct 29, 2019
                Updated by Sujijith
                More than 9 days, there is no action till date. The sim remains dead. Not even a single call from Airtel and i keeps on calling daily, the so called 'customer care' with all the frustration.
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                  K
                  Kishandev
                  from Mumbai, Maharashtra
                  Oct 25, 2019
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                  Address: wz60B possangipur Janakpuri New Delhi, near Wholesale Market, 110058
                  Website: Airtel.in

                  I can't surf internet, i have recharged my airtel internet with unlimited internet and callings but still can't use internet, it shows ' check your internet connection' it's so frustrating... I'm able to call but can't use internet, i'm loosing 1gb per day and doing nothing but just calling... Whenever i try to resolve the problem with 121 they say change sim slot.. It's still not working... I'm using someone else's internet connection, with the recharge of 169 the consumer should get unlimited calling and 1gb/d data but i'm only getting free calling services the internet is not working, it's the first time it is happening with me...
                  Please provide me assistance..

                  Phone number:- [protected] (Delhi)
                  Address:- wz 60b possangipur janakpuri new delhi 110058
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                    S
                    Suripaka
                    from Chennai, Tamil Nadu
                    Oct 25, 2019
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                    Address: 19/9 triplicane chennai 600005, 600005

                    In my airtel number not make outgoing calls please help me to solve this problem. Incoming calls came on same number only problem with outgoing calls. My airtel number [protected]. Iam not getting any information like ndnc complaint raise on my mobile number with out any information my number not to make outgoing calls. Please help me to resolve this issue. Please resolve this problem immediately iam unable to make outgoing calls help me.
                    Airtel customer support has been notified about the posted complaint.
                    Oct 25, 2019
                    Updated by Suripaka
                    Please help me immediately to cancel the ndnc compliant and activate to make outgoing calls on my mobile number
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                      M
                      Mohammed Barkathullah
                      from Hyderabad, Telangana
                      Oct 25, 2019
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                      Address: 10-2-2 Flat 502A Nafees Residency, AC Guards, Hyderabad, Telangana, 500004

                      I am receiving number of calls from collections agency for payments on a phone which had been disconnected in march 2019. The phone number is [protected].
                      I paid rs 2000 on march 9th 2019 and the airtel executive who collected the money called the technical staff to disconnect my phone.
                      After 7 months i am getting calls to pay rs 4000.00 for the same. I spoke with customer service superviser mr randeep singh and he expressed his inability to set right the matter. I have not received any bills to my home address as i have not used the phone since march 2019. I request to resolve this issue and stop harassing me as i am suffering from renal failure.
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        Ramesh Valmiki Mandala
                        from Mahbubnagar, Telangana
                        Oct 25, 2019
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                        Address: NARAYANAPUR. MDL.SULTHANABAD, Karimnagar, Andhra Pradesh, 505185

                        I am complaining about weak network connection in my village very tough to get network signal, we are climbing hills, trees to get network connection. Some times we are getting the signal outside of our home that only 2g signal. Even that also not connecting properly, voice breaking, signal drops like this we are facing much problem. If some one gone to hospital to neighbour city its very critical to get his status.
                        So please it is my humble request on behalf of my village members, please install the network in my village whatever support you required we will support you

                        Name:mandala ramesh
                        Mob:[protected]
                        Village:narayanapur
                        Mdl:sulthanabad
                        Dist:karimnagar
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                          G
                          Ganraj Patil
                          from Mumbai, Maharashtra
                          Oct 24, 2019
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                          Respected sir / madam

                          My name
                          Gaurav ramnath magar

                          This is my airtel mobile number
                          [protected]

                          This is lat and long
                          19.44548
                          75.28916

                          This is my address
                          Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                          There is no network cove in our area in 10km in whole area

                          I m ready to give my land for airtel want to be a partner of airtel

                          We want resolution from airtel and happy what airtel give package of network tower installation
                          From 4-5 months i had esclated this issue not get resolution from airtel

                          Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                          Plz contact me
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            SunilPatil882
                            from Mumbai, Maharashtra
                            Oct 24, 2019
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                            Respected sir / madam

                            My name
                            Gaurav ramnath magar

                            This is my airtel mobile number
                            [protected]

                            This is lat and long
                            19.44548
                            75.28916

                            This is my address
                            Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                            There is no network cove in our area in 10km in whole area

                            I m ready to give my land for airtel want to be a partner of airtel

                            We want resolution from airtel and happy what airtel give package of network tower installation
                            From 4-5 months i had esclated this issue not get resolution from airtel

                            Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                            Plz contact me
                            [protected]
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              sunilshivalkar
                              from Mumbai, Maharashtra
                              Oct 24, 2019
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                              Respected sir / madam

                              My name
                              Gaurav ramnath magar

                              This is my airtel mobile number
                              [protected]

                              This is lat and long
                              19.44548
                              75.28916

                              This is my address
                              Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                              There is no network cove in our area in 10km in whole area

                              I m ready to give my land for airtel want to be a partner of airtel

                              We want resolution from airtel and happy what airtel give package of network tower installation
                              From 4-5 months i had esclated this issue not get resolution from airtel

                              Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                              Plz contact me
                              [protected]
                              Airtel customer support has been notified about the posted complaint.
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                                K
                                Kalurammali
                                from Mumbai, Maharashtra
                                Oct 24, 2019
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                                Respected Sir / Madam

                                My Name
                                GAURAV Ramnath Magar

                                This is my AIRTEL Mobile number
                                [protected]

                                This is lat and long
                                19.44548
                                75.28916

                                This is my address
                                Land23 erandgaon taluka Shevgaon District Ahamadnagar 414502

                                There is no network cove in our area in 10km in whole area

                                I m ready to give my land for Airtel want to be a partner of Airtel

                                We want Resolution from Airtel and happy what Airtel give package of network Tower Installation
                                From 4-5 months I had esclated this issue not get resolution from Airtel

                                Please help me with the resolution from Airtel Department Regarding Network Coverage plz I m ready to give Land For Network Coverage Issue Plz help us to

                                Plz contact me
                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  swapnilshivalkar
                                  from Mumbai, Maharashtra
                                  Oct 24, 2019
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                                  Respected sir / madam

                                  My name
                                  Gaurav ramnath magar

                                  This is my airtel mobile number
                                  [protected]

                                  This is lat and long
                                  19.44548
                                  75.28916

                                  This is my address
                                  Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                                  There is no network cove in our area in 10km in whole area

                                  I m ready to give my land for airtel want to be a partner of airtel

                                  We want resolution from airtel and happy what airtel give package of network tower installation
                                  From 4-5 months i had esclated this issue not get resolution from airtel

                                  Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                                  Plz contact me
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    S
                                    SandeepPawar8
                                    from Mumbai, Maharashtra
                                    Oct 24, 2019
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                                    Respected sir / madam

                                    My name
                                    Gaurav ramnath magar

                                    This is my airtel mobile number
                                    [protected]

                                    This is lat and long
                                    19.44548
                                    75.28916

                                    This is my address
                                    Land23 erandgaon taluka shevgaon district ahamadnagar 414502

                                    There is no network cove in our area in 10km in whole area

                                    I m ready to give my land for airtel want to be a partner of airtel

                                    We want resolution from airtel and happy what airtel give package of network tower installation
                                    From 4-5 months i had esclated this issue not get resolution from airtel

                                    Please help me with the resolution from airtel department regarding network coverage plz i m ready to give land for network coverage issue plz help us to

                                    Plz contact me
                                    [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      C
                                      capiyush
                                      from Bhusawal, Maharashtra
                                      Oct 24, 2019
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                                      Address: Jalgaon, Maharashtra, 425003

                                      Airtel network not available from morning on 2G and 3G mobile. and 4G mobile showing networks. is network providers trying to force customer to buy 4G mobiles by shaking hands with mobile phone companies. when customer not have budget or no mood to buy new phones, this companies by such way finding methods trying to force customers or make him alone. this is just trying to increase sales of mobile companies and 4G network business.
                                      Airtel customer support has been notified about the posted complaint.
                                      I upgraded to a plan that promises speed up to 300MBPS. The installation person forced me to check the speed on Okla which shows speed up to 320MBPS but when I checked with other speed test websites the max speed was about 140MBPS

                                      I am cheated by Airtel
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