[Resolved]  Airtel — Not converting from postpaid to prepaid

Address:

Chennai, Tamil Nadu, 600042

I have been visiting airtel showrooms / relationship centres for almost 2 months and finally june 19th i visited velachery arc (Opp. Saravana stores) and they agreed to convert from post to pre. I paid additional amount other than the bill amount to be on safer side to avoid any issue with services getting suspended due to payment default. They committed 48 hours time to convert but after passing 100 hours also no update from the airtel and everytime i call they ask me to wait 48 hours more. Is it a trick / psychopaths not really willing to convert or do they think not to migrate from post to pre to suck money out of my pocket for no use. Finally i called nodal officer and even he didn't assured me about the issue getting resolved. Now i am clueless about to stay back with airtel or port out to other network. Overall negative experience with airtel.