[Resolved]  Airtel — Not get money on recharge

Address:	110032
Website:	airtel

Sir,
I have recharge rs. 100/- my airtel prepaid number via airtel app through sbi credit card on 02.06.2017 but the same has not been recieved on my number. When i contact the customer care they assure that the
Same will be return back within 7 days so i recharge again rs. 100/- via airtel app through sbi netbanking but again i have not recieved the amount on my number. Again i contacted the customer care and the assurance have been given that both the amount will be credited back within 7 days but till
Date i have not recieved any single penny.
After recharge i have recieved the following msgs:
"bill payment of rs. 100 has been intiated towards your airtel mobile [protected] txn id: 00836. Please
Keep this txn id for future use"
"bill payment of rs. 100 has been intiated towards your airtel mobile [protected] txn id: [protected].
Please keep this txn id for future use"
"bill payment of rs. 100 has been intiated towards your airtel mobile [protected] txn id: [protected].
Please keep this txn id for future use"
"your airtel mobile [protected] recharge txn id :[protected] of rs. 100.0 has been initiated. Please
Keep this txn id for future use"
After complaint i have recieved the following messages:
Conr c[protected] (When recharged by credit card)
Conr c[protected] (When recharged by netbanking after sometime)
Conr c[protected] (When recharged by netbanking after sometime)

I have also called the customer care on 6 to 7 times sometime they csaid that money will be refunded sometime tell tnat you contact the
Airtel money for this. After contacting airtel money thay sugest me to contact the sbi customer care. I
Dont know now whom i have to call or not. Whether the money will be return or not. But it is very
Shameful act for such a brand "airtel". This is not expected.

You are therefore kindly requested to resolve the issue at the
Earliest
Dr. Prateek jain