[Resolved] Airtel — Not getting refund for money deposited

Rahul09091987

from Rajkot, Gujarat

Address:

380004

Hi, I applied for my number portability in airtel. I gave 300 rs deposit for this process. the guy was from mobile solutions, Ahmedabad store. His number is [protected]. Now for some reason my number did not get ported and the guy is not give me my money back. I received message from airel on 4/07/2016 that we have received your request for porting your number. and on 20/07/2016 i received message from airtel that your request for mnp has been processed. Documents have been validated and is being forwarded to idea cellular" .
But than for some technical issues my number was not ported and than no response from the store or from airtel. Went to airtel store they say on system its not showing.

I was told that i will get call from airtel but still not receive.

+1 photos

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Dec 16, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 12 November 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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Jan 06, 2017

Updated by Rahul09091987 My companit has not been resolved yet. I was given assurance that once I get ported to Airtel than my deposit will be adjusted in my bill. Now i am an airtel customer from last one month, yet there is no information about my deposit which i paid. Kindly contact me on [protected]. Last i had conversation with Akanksha Singh