[Resolved]  Airtel — not provided the benefits as promised

Address:

Kanpur, Uttar Pradesh

In my phone a message from airtel came promising ₹57= 1gb data in which 275 mb was to be provided instantly and rest an hour later.. In which i got the instant one but the remaining data which i was supposed to get later was around 270 or 280 mb(not clear).. I was to get 749 mb of data later but i got only 270 or 280mb and when i complained to Customer care they told that plan was of only 500mb (₹57=500mb) and when i argued them that i got the message claiming 1gb for 57 and told them that i can send their message back and or i can show the message through email... They replied i dont see any kind of offer like that and they even didnt tried to verify or look into my message which was a great proof ... They told that there must be a mistake in message sent to you from airtel and if you want your benefits as promised in your message you can claim it legally.. Ya really legally, they meant me to go legal for 57 [censored] rupees or half a gb data.. But my question is the fault in the message was from there side so why i should suffer, i mean they should compensate me for fault from their side.. WHY IT IS EVERY TIME THAT CONSUMERS ONLY SUFFER, NOT THE MULTI BILLION GIANT COMPANY. I got this advertisement message on 23 june 2015 and i did my recharge on 24 june ...