[Resolved] Airtel — Not providing broadband service | |||||
Airtel has literally stopped providing service to customer, I had been asking for Airtel connection for 3 months, each person calls and says that it is in process and few call and say to pay the bill for connection not establish, they now say sorry sir it is not feasible and even now they are saying that box is full, my question is to Airtel, if box is full why don't you add one more box if consumer demand is high, why do you lie and charge so much money for poor connection, even I have internet connection in house, using for 3 years and still my speed is 2mbps and in deeper detail it is actually 20kb/s (2G) and they charge additionally 200rs extra every month and they took 1000 rs for modem also, The concerned person who spoke to me is Preethi : [protected] ( not picking up calls) PERSON one who commited about connection : SATHISH : [protected] What I suggest to Airtel is kindly shut the shutter of your office and join reliance Jio, to learn how to provide commited service, I m extremely sorry Airtel, you are worst than any network I have been using, Regret the fact i m your customer for 2 years, quite shame. Regards, Rahul Was this information helpful? | |||||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 July 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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