[Resolved]  Airtel — Not refund of my money over transaction failure

Address:Cuddalore, Tamil Nadu, 608501

I tried activating a 4G plan through my debit card. Though, money debited from my account two times, the plan was not activated. They promised me to refund with in 7 to 10 days through msg but they never refunded the money despite of my repeated insistence over the issue to customer care. I wish to drag them to the court. Iam having all the proofs with me with date.
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Mar 5, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

No network since yesterday that is from[protected]
Today I was recharge my no. [protected] by Rs. 50 by debit card hdfc bank. amount debited from my account but my no. Doesn't recharge and not show any msg from airtel Pl refund my money in airtel wallet, I will be very thankful to you thanks Mrs. Naghma khan
Dear sir my airtel number is [protected] up ease.
I am facing problem from long time when i call any person and that try to receive my phone then automatically my phone do cut

Present time i am in roaming odisha kendrapada so please resolve my problem asap.
Sir/mad :
the 2Gsignal is very low in my area it was an village & ande many villagers have airtel preepaid conections but the signal is very low, plz increase the tower coverage...ads-karadapada, tikarpada, angul, odisha, india, 759132
Yours faithfully (B.mohanty)

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