Airtel — Not refunding amount neither giving receipt

Address:

491001

On[protected] an employee named manoj of airtel store of bhilai supela called for broadband connection i agreed and he came to home and checked the possibility of connection. Then he confirmed and said to provide an amount of 1000, i said to provide the bill then he said he will provide it after connection so i gave him 500 along with my aadhar xerox and a passport photo. He went and after 8 days message came in my cell regarding connection confirmation and the same day i called he confirmed after 2-3 days connection will be done but till 7 dec no such action for connecting broadband done, so i called again manoj then he said connection is not possible because of xyz reasons and i request for refunding of amount he said it will be done within a week. Then at 18 dec i got message of cancellation. But till date i haven't received amount and today i called manoj he said you go to anywhere you want but i can't provide you refund. I am extremely tensed for such an action by airtel broadband department.